Aylee Andersen

• Collaborate with stakeholders to evaluate project requirements, platform constraints, and architectural tradeoffs to deliver effective ServiceNow solutions
• Design and implement tailored client configurations and custom development aligned with business goals and platform best practices
• Integrate AI-driven capabilities to enhance automation
• Troubleshoot and refine implementations to improve reliability, performance, and user experience

• Designed and built custom ServiceNow applications for ISVs, partners, and enterprise customers, focusing on scalable architecture and maintainable platform solutions
• Collaborated directly with clients to define requirements, align delivery timelines, and translate business needs into technical implementations
• Led end-to-end development efforts including scripting, integrations, UI customization, and platform configuration across multiple project environments
• Presented technical content at the ServiceNow Knowledge conference, including a breakout session and participation in the CreatorCon keynote, showcasing platform innovation through AI and best practices
• Produced developer-focused blogs and video content to educate the community and promote practical platform capabilities
• Contributed to internal solution design discussions to improve development standards, performance, and long-term maintainability
• Supported testing, troubleshooting, and iterative refinement to ensure high-quality releases and strong client outcomes

• Developed and maintained full-stack web applications for multiple client engagements using Django and React, delivering reliable, production-ready solutions
• Managed concurrent project workloads, rapidly shifting context while maintaining code quality and delivery timelines
• Interpreted existing codebases and extended functionality, demonstrating strong onboarding speed and technical adaptability
• Applied modern web development practices including REST integrations, component-based UI design, and backend architecture patterns
• Completed company leadership training focused on communication, accountability, and team effectiveness

• Guided students through foundational computer science concepts, helping them apply theory to practical programming assignments
• Rapidly analyzed and debugged student code across multiple languages, identifying logic errors and explaining corrective approaches
• Translated complex technical ideas into clear, actionable guidance to support student learning and problem-solving skills
• Reinforced best practices in code structure, troubleshooting, and computational thinking

• Contributed to the building a web application supporting missionary interaction and referral management workflows
• Developed and enhanced Angular components to extend application functionality and improve usability
• Participated in Agile Scrum ceremonies, communicating progress, blockers, and technical updates with developers, QA, and team leadership
• Collaborated with QA to diagnose issues and refine implementations, strengthening release quality and team coordination
• Worked within an established codebase, applying version control and team development practices in a production environment

• Utilized the ServiceNow platform to manage defects and user stories while contributing small enhancements to internal business applications
• Developed a scripting solution to parse the codebase and generate documentation, improving maintainability and developer visibility