Business Owner
Retail shop in spareparts of motorcycle
Bandung
08.2003 - Current
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
- Accepted and processed account payments.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Increased sales and customer satisfaction through personalized servicing.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Reconcile bank statements
- Track bank deposits and payments
- Assist with budget preparation