Business Owner Retail shop in spareparts of motorcycle
Bandung
08.2003 - Current
Prepared bank deposits and handled business sales, returns and transaction reports.
Put together realistic budgets based upon costs and fees for successfully operating business.
Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
Accepted and processed account payments.
Offered friendly and efficient service to customers, handled challenging situations with ease.
Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
Increased sales and customer satisfaction through personalized servicing.
Maintained customer satisfaction with quick and professional handling of product returns.
Reconcile bank statements
Track bank deposits and payments
Assist with budget preparation
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