Experienced professional with a strong track record of managing and enhancing business collaborations, specializing in building relationships that drive mutual growth and value. Skilled in teamwork, adaptability, negotiation, and strategic planning. Proven ability to leverage cutting-edge technologies such as Salesforce, SAP, and AI tools to enhance productivity and drive customer engagement. Recognized for outstanding contributions with multiple awards and certifications, demonstrating a commitment to excellence and continuous improvement.
• Provided comprehensive support for Corporate Sales in Government, and FSI sectors, enhancing operational efficiency.
• Acted as a vital liaison among sales, finance, and logistics teams, ensuring seamless execution of customer requirements.
• Managed sales pipeline and forecasting using Salesforce.com and SAP, achieving high data accuracy and timely reporting.
• Improved Sales Cycle Efficiency
Streamlined internal quotation and order processing workflows.
• Sales Forecasting Accuracy
Maintained a clean and updated Salesforce pipeline, supporting more accurate monthly, quarterly, and annually.
• Partner & Customer Satisfaction
Acknowledged by management and partners for responsiveness, attention to detail, and coordination effectiveness in managing partner quotations and sales support.
• Tender & Proposal Excellence
Played a key role in organizing and submitting complex tender documents, ensuring compliance with requirements and internal approval processes.
• AI & Automation Pioneer
Introduced the use of ChatGPT and AI-based tools to support meeting minutes, internal coordination, and reporting—boosting team productivity and documentation quality.
• Most Valuable Person (MVP) Award – FY15 & FY18
Recognized for consistently delivering high performance, accuracy, and responsiveness in supporting corporate sales operations and customer satisfaction.
• ACE Award – FY17 (as part of Internal Audit Team)
Contributed to successful ISO audit preparation, particularly in documenting and aligning Inside Sales SOPs with ISO 9001:2015 standards.
Customer engagement
Growth strategies
Process development
Brand awareness
Partnership development
Negotiation
Revenue generation
Pipeline development
Teamwork and collaboration