AYU RAHMA
Jakarta
Summary
Administrative professional with strong organizational skills and focus on efficient office management. Known for fostering team collaboration and adapting to changing needs to achieve results. Expertise in project coordination, scheduling, and maintaining accurate records. Reliable and results-oriented with proactive approach to problem-solving and process improvement.
Overview
9
9
years of professional experience
Work History
Administration Officer
KOPERASI JOINAN MITRA SEJAHTERA
Jakarta
04.2024 - Current
- Improved record-keeping accuracy by creating an updated filing system for confidential documents and materials.
- Supported department heads through conducting research, preparing reports, and managing various administrative tasks efficiently.
- Managed complex scheduling tasks, ensuring that deadlines were met consistently.
- Created, prepared, and delivered reports to various departments.
- Delivered quality results under pressure by prioritizing tasks effectively during high-stress situations or tight deadlines.
- Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
Corporate Secretary
PT JOINAN KAPITAL INDONESIA
Jakarta
05.2022 - 12.2023
- Drafted professional memos, letters, and marketing copy to support business objectives and growth.
- Facilitated effective communication among board members through regular updates on company performance and progress toward strategic goals.
- Established strong working relationships with internal departments to facilitate smooth operations within the organization.
- Enhanced the overall effectiveness of board meetings by continuously refining meeting processes and implementing best practices.
- Assisted in the development of strategic plans for long-term growth and success.
Order Taker Staff
PT JADDI FOODS
11.2017 - 12.2021
- Receive orders from customers via email (for B2B), Whatsapp (for B2C), and Tokopedia (for B2C)
- Recap orders in Ms. Excel and input them into Zahir
- Distribute the recap orders to the production department
- Recap each customer's or store's orders to the sales report
- Communicate with the production department and delivery department to make sure the orders will be sent well
- Complete orders and make sure the orders for B2C customers can be delivered on the same day
- Communicate with the customers about the purchase order, such as revisions, return, or delayed shipment
- Handling questions or complaints from customers about products or shipping
- Input monthly sales report
HR GA Internship
PT JASA MARGA (PERSERO) TBK. CABANG CTC
01.2017 - 02.2017
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Analyzed problems and worked with teams to develop solutions.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Sorted and organized files, spreadsheets, and reports.
Education
Diploma III - Secretary
Skills
- E-Commerce (Tokopedia)
Administrative support
Database management
Database administration
Policy and procedure modification
Document control
Calendar management
Customer relations
Documentation and control
File maintenance
Office management
Timeline
Administration Officer - KOPERASI JOINAN MITRA SEJAHTERA
04.2024 - Current
Corporate Secretary - PT JOINAN KAPITAL INDONESIA
05.2022 - 12.2023
Order Taker Staff - PT JADDI FOODS
11.2017 - 12.2021
HR GA Internship - PT JASA MARGA (PERSERO) TBK. CABANG CTC
01.2017 - 02.2017
UNIVERSITAS NEGERI JAKARTA - Diploma III, Secretary