Ayu Zulkiyah
Bogor
Summary
Adaptive and resourceful IT Infrastructure & Operation professional with 8+ years experience for start-up company. Solid track record of managing user accounts & access, procuring, billing management & optimizing cost, and well-versed in coordination and communication with across teams also vendors.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
Work History
Release Manager
PT Rekan Usaha Mikro Anda (Mapan)
Jakarta
02.2023 - Current
- Coordinated scheduled releases and updates.
- Collaborated with developers, quality assurance team members and product management.
- Collected, modeled and analyzed data in order to make proactive adjustments to plans and meet all milestones.
Cloud Infrastructure Engineer
PT Rekan Usaha Mikro Anda (Mapan)
Jakarta
01.2019 - Current
- Support system migration from data center to Google Cloud Platform.
- Managed & administered Software as a Platform & Cloud services.
- Worked with teams of talented software engineers to define, build and maintain cloud infrastructure.
- Partnered with SRE on evaluation and feasibility assessments of new systems and technologies.
- Reviewed existing systems and made recommendations for improvements.
- Setup & maintained the billing dashboard / tracker for stakeholders.
- Identified means to reduce and control expenses by conducting cost, schedule and contract performance analysis and improving resource allocation.
- Used metrics to monitor application and infrastructure performance.
Technical Service Engineer
PT Rekan Usaha Mikro Anda (Mapan)
Jakarta
07.2017 - 12.2018
- Handle and manage various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN), configuration, connectivity, also the inventory within the offices & data .
- Provide technical solutions architecture and documentation on data center designs and configurations.
- Provide network operation support, problem determination, network incidents troubleshooting and escalate to internal team/vendors accordingly.
- Plan, estimate and procure for network infrastructure projects including vendor selection and managing equipment.
- Administer, manage and maintain the GSuite ecosystem & working tools managed by IT.
- Maintain company website.
Network Engineer
PT Rekan Usaha Mikro Anda (Mapan)
Jakarta
04.2015 - 07.2017
- Design, install, configure and support office network equipment including routers and proxy servers (using PFSense), switches, WAN accelerators, DNS and DHCP, wifi network (using Unifi), IP Camera and NVR.
- Arrange scheduled upgrade of the network devices.
- Contribute the process of network equipment and internet connectivity procurement; and communicate with vendors.
- Investigate & troubleshoot faults in the network.
- Provide regular status of the network & incident to key stakeholders.
Education
Diploma 3 - Teknik Komputer
04.2011 - 09.2014
Skills
Managing releases
undefinedAccomplishments
- Acted as the technical PIC in a Google Suite account migration project (from ~150 users) & their data to another GSuite organization, followed by socialization of changes in how to access other work tools.
- Acted as system network support in a backend system migration project from data center to Google Cloud Platform.
- Lead the bug bounty project to bridged the communication with both internal stakeholders and bug submitters.
Timeline
Release Manager - PT Rekan Usaha Mikro Anda (Mapan)
02.2023 - Current
Cloud Infrastructure Engineer - PT Rekan Usaha Mikro Anda (Mapan)
01.2019 - Current
Technical Service Engineer - PT Rekan Usaha Mikro Anda (Mapan)
07.2017 - 12.2018
Network Engineer - PT Rekan Usaha Mikro Anda (Mapan)
04.2015 - 07.2017
Institut Pertanian Bogor - Diploma 3, Teknik Komputer
04.2011 - 09.2014
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