Ayu Lestari Asih P.
Community Manager
DKI Jakarta,Jakarta Selatan
Summary
Job Objective: Dedicated Community Manager with 8 years of management experience. Improves properties and streamlines operations for efficiency. Hardworking and resourceful with friendly and professional demeanor. I am seeking a position that will allow me to use my practical experience, strong interpersonal skills as well as my eagerness to contribute to a quality of company. I conveyed the information in this resume in accordance with capabilities and knowledge that I have.
Overview
8
8
years of professional experience
16
16
years of post-secondary education
1
1
Language
Work History
Community Manager
Regus Business Centre Indonesia/ IWG plc, International Workplace Group plc
Jakarta, Indonesia
01.2014 - Current
- Handling customer’s complaint and provide appropriate solutions and alternatives within the time limits, then follow up to ensure the issue is resolved.
- Financial department; Invoicing, collect and allocate payment.
- Client management; Assisting client’s query, handling complaints, understanding their needs, etc.
- Purchasing and maintaining the stock of office supplies and operating range of office machines.
- Selling and up-selling the product to customer and report to Top Management.
- Answering telephone enquiries from customer, resolving the issues, and giving best solution.
- Supervising centre team member.
- Keeping the operational facilities in order to function properly (Internet, HVAC, beverages, business lounge and meeting room facilities).
- Handling all tenant logistics and leases and effectively scheduling appointments, showings, move-ins and move-outs.
- Collecting rental payments from residents and kept meticulous records of delinquent accounts.
- Evaluating property conditions and recommend improvements.
- Resolving tenant issues quickly and increasing tenant retention.
Program as Purchasing Staff
Toyota Manufacturing Indonesia
Jakarta, Indonesia
10.2013 - 12.2013
- Ordering item to supplier.
- Coordinating with the supplier to ensure the item is ready to be used.
- Meeting with the supplier to deal the price before ordering the item.
Education
Bachelor Degree of Japanese - Literature
STBA
01.2009 - 01.2013
Senior High School -
SMA N 26 Tebet
Tebet, Jakarta 01.2006 - 01.2009
Junior High School SMP N 43
Mampang, Jakarta 01.2003 - 01.2006
Elementary School, Pagi Pancoran 01
Pancoran, Jakarta 01.1997 - 01.2003
Skills
Facility repair reporting
Daily operations oversight
Database Management
Client service and support
Vendor management
Workplace safety
Proficient in Microsoft Office
Timeline
Community Manager
Regus Business Centre Indonesia/ IWG plc, International Workplace Group plc
01.2014 - Current
Program as Purchasing Staff
Toyota Manufacturing Indonesia
10.2013 - 12.2013
Bachelor Degree of Japanese - Literature
STBA
01.2009 - 01.2013
Senior High School -
SMA N 26 Tebet
01.2006 - 01.2009
Junior High School SMP N 43
01.2003 - 01.2006
Elementary School, Pagi Pancoran 01
01.1997 - 01.2003