Job Objective: Dedicated Community Manager with 8 years of management experience. Improves properties and streamlines operations for efficiency. Hardworking and resourceful with friendly and professional demeanor. I am seeking a position that will allow me to use my practical experience, strong interpersonal skills as well as my eagerness to contribute to a quality of company. I conveyed the information in this resume in accordance with capabilities and knowledge that I have.
Overview
8
8
years of professional experience
16
16
years of post-secondary education
1
1
Language
Work History
Community Manager
Regus Business Centre Indonesia/ IWG plc, International Workplace Group plc
Jakarta, Indonesia
2014.01 - Current
Handling customer’s complaint and provide appropriate solutions and alternatives within the time limits, then follow up to ensure the issue is resolved.
Financial department; Invoicing, collect and allocate payment.
Client management; Assisting client’s query, handling complaints, understanding their needs, etc.
Purchasing and maintaining the stock of office supplies and operating range of office machines.
Selling and up-selling the product to customer and report to Top Management.
Answering telephone enquiries from customer, resolving the issues, and giving best solution.
Supervising centre team member.
Keeping the operational facilities in order to function properly (Internet, HVAC, beverages, business lounge and meeting room facilities).
Handling all tenant logistics and leases and effectively scheduling appointments, showings, move-ins and move-outs.
Collecting rental payments from residents and kept meticulous records of delinquent accounts.
Evaluating property conditions and recommend improvements.
Resolving tenant issues quickly and increasing tenant retention.
Program as Purchasing Staff
Toyota Manufacturing Indonesia
Jakarta, Indonesia
2013.10 - 2013.12
Ordering item to supplier.
Coordinating with the supplier to ensure the item is ready to be used.
Meeting with the supplier to deal the price before ordering the item.
Education
Bachelor Degree of Japanese - Literature
STBA
2009.01 - 2013.01
Senior High School -
SMA N 26 Tebet
Tebet, Jakarta
2006.01 - 2009.01
Junior High School SMP N 43
Mampang, Jakarta
2003.01 - 2006.01
Elementary School, Pagi Pancoran 01
Pancoran, Jakarta
1997.01 - 2003.01
Skills
Facility repair reporting
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Timeline
Community Manager
Regus Business Centre Indonesia/ IWG plc, International Workplace Group plc
2014.01 - Current
Program as Purchasing Staff
Toyota Manufacturing Indonesia
2013.10 - 2013.12
Bachelor Degree of Japanese - Literature
STBA
2009.01 - 2013.01
Senior High School -
SMA N 26 Tebet
2006.01 - 2009.01
Junior High School SMP N 43
2003.01 - 2006.01
Elementary School, Pagi Pancoran 01
1997.01 - 2003.01
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