Summary
Overview
Work History
Education
Skills
Timeline
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Ayu Saptarini

E-Commerce Key Account & Digital Marketing
Jakarta

Summary

Experienced in Ecommerce and Omnichannel industry supported by marketing and digital knowledge for 4 years. Proficient to analyze data and trends to provide insight for brand and sales performance.

Overview

5
5
years of professional experience
1
1
Language

Work History

E-Commerce Key Account & Digital Marketing

Shiseido Cosmetics Indonesia
09.2023 - Current

Brand : Anessa Sunscreen


E-Commerce

  • Maintain E-Commerce activities for Shopee, Lazada, Tokopedia, and other marketplace
  • Growth +49% YoY vs last year's performance on Shopee GM
  • Increase the ROAS for Shopee on-site ads by maintaining the CPC and keywords liste
  • Maintain the appearence of the brand on E-Commerce banned and PDP
  • Control the trade spend budget using personal tracker to prevent overspending in overall E-Commerce activities
  • Provide marketing barter in order to get extra exposures in platforms


Sociolla (Omni-channel) :

  • Maintain the omni-channel business both online and offlin
  • Responsible to provide marketing activities for online and offline in-store such as highlight table, end gondola, and other exposur
  • Provide any needed for Sociolla mall event such as stage activity, KOL, and exciting entertainment
  • Doing booth promotion activities to engage the custome


Sephora :

  • Responsible for Sephora online promotion
  • Activate online exposures banner
  • Maintain the brand appearance for both online & offline channel


Marketing :

  • Represent the brand as MC to introduce the brand in some events
  • Training the beauty consultant about deeper knowledge of the brand
  • Responsible for Instagram post and collaboration
  • Engage with KOLs for online collaboration and offline collaboration
  • Responsible for PR box to KOLs and their content brief
  • Responsible for Brand Ambassador activities related to brand
  • Responsible for marketing plan activities for all E-Commerce and retailer
  • Responsible for the offline awareness for brand building in collaboration with VM team

E-Commerce Key Account

YOU Beauty
06.2022 - 09.2023
  • Successfully achieve Q4 GMV with 95% higher compare to YOY achievement
  • Handle Sociolla and Beauty Haul as omnichannel platform for both online and offline channel
  • Direct report to e-Commerce Director for monthly planning, overall achievement, data analysis and suggest the achievement planning for the next period
  • Project owner of every offline event by provide all the requirements needed such as theme concept, special deals, area inventory stock, store appearance, product display, KOL activities , and others.
  • Project owner of every grand opening offline stores by negotiating a barter value for the best exposure and decide which SKU that can be included in the gondola
  • Responsible to provide a planogram planning that show our hero product and best selling product with an attractive appearance
  • Responsible to handle all of the paid campaign planning, promotion plan, total spending amount and the ROI result
  • Control and monitor Sociolla & Beauty Haul area for all over Indonesia by collaborate with offline team
  • Regular visit to offline store in order to understand the offline customer behavior then decide a correct strateg
  • Provides e-Commerce insights such as the CVR, AOV, and traffic to make a suitable strategy planning for online customer
  • Analyze turnover days for every SKU then forecast the safe inventory level to prevent out of stock issue in offline area
  • Develop a different plan and appearance for every platform both online and offline
  • Lead and negotiate for online marketing barter in every platform to get an extra exposure
  • Identify a new trend on social media platform that works for e-Commerce sales
  • Collaborate with branding team for social media ads or any planning that aligned with branding projects
  • Collaborate with warehouse team to fulfill the purchase order (PO) for omnichannel platforms
  • Collaborate with legal and finance team for every agreement & payment documents that related with platform's activities

E-commerce Key Account Executive

Fine Today Shiseido Indonesia
05.2021 - 06.2022
  • Handle every Ecommerce platform such as Tokopedia, Shopee, Lazada, JD ID, Blibli, and Tiktok dedicated to Senka brand only
  • Handle Sociolla as omnichannel platform for both online and offline channel
  • Achieve the monthy sales target by develop a different plan for every platform
  • Lead and negotiate for online marketing barter in every platform to get an extra exposure
  • Responsible and negotiate for any trade spend regarding to e-Commerce activities
  • Collaborates with KOL to influence and educate viewers to purchase our product using social media live streaming tool
  • Being a project owner for Tiktok content by making an up-to-date trend brief also a relatable copywriting for its caption
  • Identify a new trend on social media platform that works for Ecommerce sales
  • Responsible for create monthly content for Ecommerce activities neede
  • Provides Ecommerce insights by daily sales data to determine our consumer behavior
  • Work closely with enabler for daily technical tasks
  • Report the e-commerce activities, plan, and strategies to Senka's regional team

E-commerce Key Account Representative

PT Interbat Pharmaceuticals
01.2020 - 05.2021
  • Develop plan to achieve monthly sales target in every e-Commerce platform
  • Identify the e-Commerce trends and opportunities then implement the action plan for business growth
  • Handle every campaign that held by e-Commerce or even create new campaign to increase sales performance
  • Lead and negotiate the agreement for every campaign with e-Commerce partners
  • Collaborates with Brand and Design team on the content development process to implement effective digital assets that drive consumer purchases
  • Negotiate with e-Commerce partners to get an extra exposure on their platform
  • Provides insight from e-Commerce platform that useful to sales performance
  • Doing e-Commerce live streaming to educate and influence viewers to purchase our products
  • Works in partnership with enabler for daily technical tasks

Internship Ecommerce Seller Acquisition

Reckitt Benckiser
05.2019 - 10.2019
  • Screening all of sellers who selling RB's product in Ecommerce
  • Analyzing seller's performance in eCommerce
  • Acquiring all qualified sellers to be our partner
  • Setting and offering discounted price for sellers
  • Dealing with seller to be our partner
  • Successfully acquire 15 target sellers to be our partner in 3 months
  • Maintaining seller who have been our partner

Education

BBA - Management

Universitas Padjadjaran
Bandung, Indonesia
04.2001 -

Skills

  • Pricing strategy
  • Promotional planning
  • Competitor Analysis
  • E-commerce Platforms
  • Action planning
  • Product Management
  • Inventory Tracking
  • Brand Marketing
  • Sales Reporting
  • Marketing Strategy Development
  • Market Trend Analysis
  • Brand Development
  • Strategic Planning
  • Sales Targeting

Timeline

E-Commerce Key Account & Digital Marketing

Shiseido Cosmetics Indonesia
09.2023 - Current

E-Commerce Key Account

YOU Beauty
06.2022 - 09.2023

E-commerce Key Account Executive

Fine Today Shiseido Indonesia
05.2021 - 06.2022

E-commerce Key Account Representative

PT Interbat Pharmaceuticals
01.2020 - 05.2021

Internship Ecommerce Seller Acquisition

Reckitt Benckiser
05.2019 - 10.2019

BBA - Management

Universitas Padjadjaran
04.2001 -
Ayu Saptarini E-Commerce Key Account & Digital Marketing