Sports
Aziriandi
Business Development Specialist
West Jakarta
Summary
Call me Andi, 39 years old, driven by a results-focused approach, I excelled at Astra Credit Companies by mastering CRM management and fostering exceptional relationship building, leading to a 100% boost in sales. My expertise in business analysis and innate ability to motivate teams propelled significant achievements across high-value account acquisitions and partner growth, always prioritizing long-term business objectives and efficiency.
Overview
11
11
years of professional experience
6
6
years of post-secondary education
3
3
Certifications
2
2
Languages
Work History
Business Development Specialist
OttoDigital
06.2022 - Current
- Came up with detailed plans to enhance sales management and prioritize long-term business goals.
- Boosted sales 100% with development of positive customer relationships.
- Spearheaded cross-functional teams towards achieving common goals, ensuring alignment of objectives across departments.
- Reorganized and optimized leads management by implementing Odoo CRM solution.
- Planned marketing initiatives and leveraged referral networks to promote business development
- Improved lead generation efforts by refining prospecting techniques, resulting in higher-quality leads for the sales team.
- Developed business pipeline using cold and warm techniques.
- Engaged with customers to build business relationships.
DAX Lead
Grab
03.2021 - 06.2021
- Increased customer satisfaction by improving product quality through robust process controls and proactive defect prevention measures.
- Responded to business unit managers' requests to improve productivity and increase process competence.
- Assisted business units with existing functioning projects by implementing set strategies to improve process productivity.
- Used Six Sigma SIPOC and DMAIC process to initiate and lead problem-solving efforts.
Corporate Sales Manager
RedDoorz
04.2019 - 03.2021
- Established strong client relationships for enhanced customer satisfaction and loyalty.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Conducted regular performance evaluations for sales staff, identifying areas for improvement and setting challenging objectives.
- Grew businesses by adopting market expansion strategy to serve different customer needs.
- Negotiated lucrative deals with key clients, securing long-term contracts and driving revenue growth.
Partner Acquisition & Growth Lead
Grab
03.2018 - 03.2019
- Collaborated with colleagues and support staff to maximize team efficiency.
- Monitored partner performance and provided feedback on areas of improvement.
- Streamlined internal processes, fostering improved efficiency and productivity within the firm.
- Maintain vehicle utilization and business continuity above 95%
- Developed and implemented strategies to enhance partner relations.
Branch Manager
Astra Credit Companies
01.2016 - 11.2016
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Maintained friendly and professional customer interactions.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Engaged employees in business processes with positive motivational techniques.
- Resolved various issues impacting sales management and business operations.
- Boosted sales and customer loyalty through incentive programs.
Operation Head
Astra Credit Companies
12.2014 - 12.2015
- Provided strategic oversight on major projects ensuring timely completion within budget constraints.
- Oversaw budget planning and financial management activities, ensuring fiscal responsibility throughout the organization.
- Successfully managed crisis situations maintaining focus on priorities while providing guidance for rapid resolution.
- Implemented data-driven decision-making techniques, improving overall operational effectiveness and profitability.
Branch Underwriting Head
Astra Credit Companies
12.2013 - 03.2014
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Identified issues, analyzed information and provided solutions to problems.
- Resolved problems, improved operations and provided exceptional service.
Education
Bachelor of Science - Civil Engineering
03.2007 - 07.2009
Associate of Science - Civil Engineering
01.2002 - 07.2005
Skills
Certification
White Belt Lean 6 Sigma - SSCX International
Interests
Reading
Timeline
Business Development Specialist - OttoDigital
06.2022 - Current
DAX Lead - Grab
03.2021 - 06.2021
Corporate Sales Manager - RedDoorz
04.2019 - 03.2021
Partner Acquisition & Growth Lead - Grab
03.2018 - 03.2019
Branch Manager - Astra Credit Companies
01.2016 - 11.2016
Operation Head - Astra Credit Companies
12.2014 - 12.2015
Branch Underwriting Head - Astra Credit Companies
12.2013 - 03.2014
White Belt Lean 6 Sigma - SSCX International
09-2013
Human Problem Solving Training - Peoplesight Learning Center
05-2013
People Effectiveness Program - Peoplesight Learning Center
05-2012
Institut Teknologi Padang - Bachelor of Science, Civil Engineering
03.2007 - 07.2009
Politeknik Negeri Padang - Associate of Science, Civil Engineering
01.2002 - 07.2005
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