AZIZAH HANUN
Marketing Communication
JAKARTA SELATAN
Summary
As a Relationship Officer with 5 years experience, Success contribution corporate with 1400++ clients. I am used to maintaining communication so that good relations remain between the company and the client. Problem-Solved and Public Relations is something that I really like and satisfied me. I'm studied Digital Marketing Bootcamp at Harisenin.com and I'm a very resilient person and likes learning new things.
Overview
6
6
years of professional experience
1
1
year of post-secondary education
Work History
Travel Consultant
PT. Alindra Haqeem Group
01.2025 - Current
- Worked closely with clients to understand unique needs and meet specific travel desires.
- Monthly sales of over 80-100 pax umroh packages
- Maintained accurate records of bookings, payments, and client information for smooth operations and future reference.
- Kept abreast of all airline rules, regulatory requirements and industry standards when scheduling travel arrangements.
- Entry data of umrah passengers
- As a PIC between Alindra Haqeem Travel and Other Travel companies
- Organized trips for individual, family and business travelers.
- Collected, handled and documented payments for travel services and associated feels.
Relationship Officer
BPJS Kesehatan
04.2019 - 12.2023
- Handling more than 1400 companies, maintaining relationships with company PICs so that they are well maintained through telephone, chat, email and online and offline socialization
- Provide the best solutions for every problem faced by the company's PIC in the BPJS Health program in terms of program system and field constraints in the hospital
- Conducting canvassing, socialization, inspection and telemarketing to companies that have the potential for registration of business entities and up to participants for the average I get over 500 new participants/month
- Rolling regular email and participant deactivation screening, business entity counters, Costumer Relation Management (CRM), and telephone
- Handle 100-200 deactivation and regular screening emails/day and 70-100 chat/day
- Company data analysis indicates that employees may have the potential to register with the system
- Make a monthly report to be reported to the Deputy Office of the Region
Education
Bachelor of Arts - English Education
Indraprasta PGRI Univ
Jakarta, Indonesia 04.2019 - 12.2019
Skills
English
Languages And Skills
- English
- Public Speaking
- Customer Relation Management
- Ms. Word
Additional Information
FULL STACK DIGITAL MARKETING
Harisenin.com 11/2023
Hari senin is an ed-tech that focused on training tech-related skill including Digital Marketing taught by top instructors by industry practitioners in top companies such as Gojek, Zalora, and others.
Based on syllabus will be spent 80+ hours in digital marketing course and project consisting of Marketing Analytics, Social Media Ads, Google Ads, SEO, Content Marketing, Social Media Organic, and Customer Relationship Management and Worked on a group project with Haqeem Travel as our client, from landing page creation, media social planning, google ads campaign, facebook ads campaign, and SEO.
Menganalisis Data bagi Analis Inteligensi Bisnis (Data Analyst)
Karimu 10/2023
Identifying priorities, analyzing information, and exploring a list of symptoms for major problems.
Creating, formulating hypotheses, directing research, identifying variables for analysis, and then simplifying the data tomake it more accessible.
AN ENGLISH SKILL FOR PROFESSIONAL PURPOSES
ENGLISHVIT
10/2023
Professional speaking and writing require specific skills, such as emailing, presentation skills, interview skills, and small talk strategies.
PELATIHAN PUBLIC SPEAKING UNTUK PERSONAL BRANDING
Speak Project 09/2023
Discovering and exploring your potential and applying it to personal branding.
Fashion Design 3D course with CLO3D
Pushka School Indonesia 05/2023
Create basic patterns and avatars
create 3D clothes, design clothes and make presentations on it.
Traditional Bali Dance
Sanggar Tari Bali Bulungan 2015
Learning traditional Balinese dances and got exams every 6 months and Performances for Events in collaboration with the government
Timeline
Travel Consultant
PT. Alindra Haqeem Group
01.2025 - Current
Bachelor of Arts - English Education
Indraprasta PGRI Univ
04.2019 - 12.2019
Relationship Officer
BPJS Kesehatan
04.2019 - 12.2023
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