Diah Astuti
Ass. Manager Sales & Marketing
Jakarta,JK
Summary
Proven leader with a track record of boosting sales by 150% at Iron Bird Logistics through innovative strategies and strong customer relationships. Excels in operations management and collaborative problem-solving, driving team development and achieving significant market expansion. Demonstrates accountability and leadership, securing high-value accounts and fostering continuous growth.
Overview
7
7
years of professional experience
Work History
Branch Head
Iron Bird Logistics
09.2023 - Current
- Increased branch revenue by implementing effective sales strategies and maintaining strong customer relationships.
- Increased overall annual sales 150% by incorporating several quality process improvements within branch.
- Implemented innovative Sales & marketing to expand the branch's market presence and attract new clients.
- Mentored junior staff members (Operation, Finance, Workshop, and HRGA) cultivating a culture of continuous learning and development.
- Monitoring and control of costs of the Branch and Reporting to Director
Sales Supervisor
Iron Bird Logistics
02.2023 - Current
- Achieved sales targets consistently and adjusting strategies to meet sales target monthly
- Worked jointly with Sales Manager to closing sales, cross-selling and upselling of products and services (Trucking and Forwarding)
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
Business Development Executive
PT Tibeka Logistik Indonesia
04.2021 - 02.2023
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Focused and Develop Retail Market, Increasing 100% of sales target.
- Identified business development challenges and customer concerns for proactive resolution.
- Developed customized solutions for clients, addressing their unique needs and helping them achieve their goals.
Social Media Specialist
PT Trans Retail Indonesia
09.2019 - 03.2021
- Managed social media accounts, ensuring timely responses to comments, messages, and reviews for enhanced customer service.
- Strategized social media campaigns , helping to meet goals and reach untapped potential customers.
- Maintained company's social media presence by posting messages, answering posts, and monitoring responses.
- Managed social media accounts for Promote tenant, generating interest for existing and upcoming product or service releases.
Business Development Specialist
Spirit Studios
01.2018 - 09.2019
- Secured high-value accounts through building rapport with key decision-makers, understanding their needs, and presenting customized solutions tailored to their requirements.
- Came up with detailed plans to enhance sales management and prioritize long-term business goals.
- Boosted sales [100]% with development of positive customer relationships.
- Spearheaded cross-functional teams towards achieving common goals, ensuring alignment of objectives across departments.
Education
Bachelor of Science - Public Relations, Advertising, And Applied Communication
Kalbis University
Jakarta, Indonesia 04.2001 -
Skills
Operations Management
Sales management
Compliance Management
Industry Expertise
Collaborative Problem Solving
Accountability & Ownership
Leadership & Analytical Skills
Languages
Indonesian
Native language
English
Proficient
C2
Timeline
Branch Head
Iron Bird Logistics
09.2023 - Current
Sales Supervisor
Iron Bird Logistics
02.2023 - Current
Business Development Executive
PT Tibeka Logistik Indonesia
04.2021 - 02.2023
Social Media Specialist
PT Trans Retail Indonesia
09.2019 - 03.2021
Business Development Specialist
Spirit Studios
01.2018 - 09.2019
Bachelor of Science - Public Relations, Advertising, And Applied Communication
Kalbis University
04.2001 -
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