Bagus Juliyanto

CWP

• Resolved issues and escalated problems with knowledgeable support and quality service.
• Testing and writing documenting for every ticket.
• Resolving all tickets and research within deadline.
• Proactively escalation for every cloud resource creation.
• Testing some tickets rigorously, identifying issues, and debugging.
• Do monthly maintenance on DEV Environment.
• Assisting and supporting Singapore Team during maintenance.

Outsystems Project

• Creating BOM list for Outsystems Project
• Research migration for Outsystems Project on Azure
• Preparing, creating, and deploying for Outsystems Project on Azure

CWP 2.0 Next-Gen Project

• Developed and maintained TrendMicro Anti-Virus for VM and Bucket
• Created flowcharts, diagrams and other documentation.
• Wrote and maintained custom scripts to increase system efficiency and performance time.
• Created and configured automation for CMS package deployment

CloudVanti Infrastructure Operation

• Created and configured Grafana Dashboard for monitoring
• Identified software issues and handled troubleshooting to resolve quickly.
• Provided L2 and L3 level technical support and troubleshooting to internal and external clients.
• Used metrics to monitor application and infrastructure performance.
• Wrote and maintained custom scripts to increase system efficiency and performance time.
• Completed software updates and assessed security patches for optimized computer use.
• Reviewed existing systems and made recommendations for improvements
• Worked with cloud architect to generate assessments and develop and implement actionable recommendations based on results and reviews

• Maintained high levels of confidentiality to protect data quality and project research.
• Analyzed data to determine which theory to select for further research.
• Authored professional scientific papers for publishing in peer-reviewed journals.
• Published research in IEEE journals.
• Collaborated with other researchers to write and distribute impactful results of Railway research.

• Published 4 research journals in IEEE journals.
• Collaborated with other researchers to write and distribute impactful results of 5G research.
• Compiled data in reports and other documents using Matlab.
• Performed scientific research on multiple projects.
• Computed complex statistical analyses and interpreted data using CST Microwave.
• Edited papers for submission to prestigious academic and industry journals.