Bailey Lynch
Boise
Summary
Versatile professional with diverse experience coaching, customer experience, and front-office administration. Highly organized, with experience in managing schedules, coordinating team logistics, and implementing effective front-office procedures to ensure smooth operations. Proven ability to lead and mentor youth athletes and effectively manage high-volume communications, sales transactions, and customer resolution for exceptional service.
Overview
1
1
Certification
Work History
Youth Soccer Coach
Soccer Shots
- Provided constructive feedback and guidance to players during practices and games to help them improve their technique, decision-making, and teamwork
- Created a positive and inclusive team environment that fostered sportsmanship, respect, discipline, and camaraderie among players
- Implemented age-appropriate coaching techniques based on the developmental stage of each player to maximize their learning potential
- Earned recognition from parents/guardians for creating a positive learning environment that boosted player confidence and enjoyment of the sport
Front Desk Receptionist
California Water Sports
- Greeted and welcomed guests, providing a positive first impression of the company
- Managed a high volume of incoming calls, directing them to the appropriate departments or individuals
- Processed sales transactions accurately and efficiently, ensuring customer satisfaction
- Provided product knowledge to customers, answering inquiries and making recommendations based on their needs
- Managed cash register operations, including opening and closing procedures, balancing cash drawer, and reconciling sales receipts
- Maintained a clean and organized front desk area to create a welcoming environment for customers
- Handled customer complaints or concerns promptly and effectively, resolving issues to ensure customer retention
Host/Food Runner
Beach Plum Kitchen
- Greeted and welcomed guests upon arrival, providing a warm and friendly atmosphere
- Managed guest reservations and seating arrangements efficiently, ensuring smooth flow of service
- Effectively communicated with the kitchen staff to ensure timely delivery of food orders
- Maintained cleanliness and organization of the host stand area at all times
- Trained new hosts on proper procedures, including greeting protocols and reservation management
- Resolved guest complaints or concerns promptly and professionally, ensuring high levels of customer satisfaction
- Managed a high volume of phone calls while maintaining excellent phone etiquette standards
Youth Lacrosse Coach
North Coast Storm Lacrosse
- Organized and conducted regular practice sessions, focusing on skill development and teamwork
- Led team practices, focusing on fundamentals, teamwork, and sportsmanship
- Inspired and motivated young athletes to set and achieve personal and team goals
- Organized and supervised team competitions, tournaments, and matches
- Coordinated and communicated with parents regarding practice schedules, game times, and team updates
Education
Bachelors - Criminal Justice
Boise State University
Boise, ID05-2026
Skills
- Customer service
- Team collaboration
- Effective time management
- Multitasking proficiency
- Attention to detail
Certification
-CPR AED
-Pediatric First Aid
Timeline
Youth Soccer Coach
Soccer Shots
Front Desk Receptionist
California Water Sports
Host/Food Runner
Beach Plum Kitchen
Youth Lacrosse Coach
North Coast Storm Lacrosse
Bachelors - Criminal Justice
Boise State University
Campus Involvement
Alpha Chi Omega Epsilon Nu Chapter