Barbara Ralphs
Nampa
Summary
I have enjoyed working at St. Luke's and am ready for a new opportunity where I can use the skills and education I have obtained to help co-workers, patients and the community to live healthier lives.
Overview
13
13
years of professional experience
Work History
Medical Assistant II
St Luke's
05.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Medical Assistant 1
St. Luke's Boise Medical Center
08.2022 - Current
- Phlebotomy class completed 9/2022. Prepared lab specimens for diagnostic evaluation.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed clerical duties, such as word processing, data entry, and answering phones.
- Documented vital signs and health history for patients in clinic.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, and registered patients.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Taught patients about medications, procedures and care plan instructions.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Hospital Unit Coordinator
St. Luke's Hospital
08.2012 - 08.2022
- Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival.
- Improved quality processes for increased efficiency and effectiveness.
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Worked with management to resolve room delay problems, improve operations and provide exceptional customer service.
- Adhered to established policies, procedures and compliance for satisfactory audit rating.
- Manage patient flow in a 9 bed unit with up to 26 patients a day.
- Worked with multiple department to assure effective patient schedule.
Telemetry Clerk
St. Luke's Hospital
05.2014 - 05.2016
- Diagnose patient rhythm at various times during the day.
- Update nurse in events of rhythm changes.
- Monitor and diagnose up to 50 patients utilizing spacelabs monitors.
Unit Clerk
St. Luke's Hospital
08.2013 - 05.2016
- Documented updates to patient information in medical charts while maintaining HIPAA compliance protecting confidentiality of records.
- Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
- Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
- Answered multi-line telephone system, provided information and directed calls.
- Arranged discharges and patient transportations.
- Prepared admissions charts and scanned records.
- Kept reception area clean and neat to give visitors positive first impression.
- Utilize Epic and Soarian Dashboard to enter physician's orders.
Certified Nursing Assistant
St. Luke's Hospital
08.2012 - 10.2013
- Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
- Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Assisted patients with mobility needs, including moving to and from beds, organizing wheelchair's and preparing assistive devices.
- Complied with all company-specific guidelines and performed hands-on nursing care to patients under nurse supervision.
- Helped patients effectively manage routine bathing, grooming and other hygiene needs.
- Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep nurse informed of changes.
- Provided nursing assistance to residents in a 20 bed medical-surgical hospital floor.
Education
Bachelor of Science - Health Promotion And Education
Oregon State University
Corvallis, ORActivity Director Certification
Portland State University
Portland, ORSkills
- Problem Solving
- Strong Work Ethic
- Time Management
- Teamwork
- Empathic
- Active Listing
- Decision Making
- Enthusiastic
- Hard worker
- Attention to detail
- Organized
- Motivated
- Phlebotomy
Accomplishments
Worked for Senior Companions in Eugene, Oregon
Evaluated 35 stations and 90 Senior Companions.
Developed/Implemented training manual.
Promoted/Directed a 40 hour training sessions for 12 Senior Companions.
Timeline
Medical Assistant II
St Luke's
05.2023 - Current
Medical Assistant 1
St. Luke's Boise Medical Center
08.2022 - Current
Telemetry Clerk
St. Luke's Hospital
05.2014 - 05.2016
Unit Clerk
St. Luke's Hospital
08.2013 - 05.2016
Hospital Unit Coordinator
St. Luke's Hospital
08.2012 - 08.2022
Certified Nursing Assistant
St. Luke's Hospital
08.2012 - 10.2013
Bachelor of Science - Health Promotion And Education
Oregon State University
Activity Director Certification
Portland State University
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