Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Barita Siregar

Surakarta
Barita Siregar

Summary

I was born in Medan, Indonesia. When I was 10 years old, I moved to Jakarta in 1984 by family relatives because I was orphanage at the age of 3,5. From my childhood up to teenager, I faced challenges as an orphanage. I was abused to my opinion in Jakarta. I tried to solved my own problems, with some failures. As a member of the Church, I learned to force myself to come to my branch president and told him mistakes I had done. I faced some mocking from a senior member of the Church who told me why I came back to the Church. I also missed school and church because I choose to be scavenger, to avoid bad treatment from my relatives. I decided again to come back to church and repented and got testimony about the Book of Mormon and Joseph Smith and decided going on missionary calling. After finishing my missionary July, 1998, I worked for LDS Charities where the momentum of my life change. Being with talented, educated, and humble missionary couples, I learned how they treated their spouse respectly with deep love. They encouraged me to get education. On the other hand, the Educational Director at the Church administration office told that I would not be able to attend BYUH because of my limitations. Again the missionary couples told me to ignore that, and silently they help me prepared and took TOEFL.

As I attended BYUH, I tried to applied what I have learned and trained from the missionaries. As an employee of PCC, I tried to work accordingly, then go beyond what was required. I loved working among people and helping visitor to get best experience for some of them maybe have saved money for several years to go on vacation to Hawaii. For extra steps I had done for visitors, I also was choosen to assist a royal family of Kingdom of Saudi Arabia.

In 2007, we choose to go back to our country to be an example for future and on going students of Indonesia to obey the policies of BYUH about IWES (Internasional Work Experience Students). As a result of obeying the policies, in 2008 a local Hawaiian friend the Owner of Hawaiian Hut LLC in Indiana invited me and my family to work for his restaurant. He said he saw me on his vision as attending priesthood meeting on Sunday that I served customers at his restaurant with "Aloha". He said I need a person with an integrity, so we were there in 2009.

In 2010, we decided to go back to Indonesia by request of my mother in law. Culturaly in Java the youngest child of a family will have opportunity to take care of parent(s), and my wife Sukma is the youngest of ten. So we decided to leave our dream in the US and told my wife to get the chance to dedicated love toward her mother. I told my wife not every children get this opportunity. I told my wife our future in Indonesia will be alright.

I started a small food stand in Ubud, Bali in 2011. It survived until 2014. I also running a cell phone business by importing used phones, and working it out with the Indonesian Custom Departement. In 2012, I started a small street drink business and run well untill the Covid 19 done in 2022. I also have food and drink business that is operating until now, and it runs occationally at shopping malls such as holiday.

Now, I am serving in the Primary as a vocal trainer to help the children have confidence in singing.

I hope this story about me help you to know about me closer. Thank you and mahalo nui loa

Overview

25
years of professional experience

Work History

Ilate Dewe

Food and Beverage Director/ Owner
01.2012 - Current

Job overview

  • Ensured consistent delivery of safe, high-quality food items by enforcing proper handling practices among kitchen staff members.
  • Developed strong vendor relationships, resulting in cost savings on food and beverage purchases without sacrificing quality.
  • Maintained compliance with local halal department regulations through regular staff training.
  • Negotiated favorable contracts with suppliers, securing competitive pricing on premium ingredients without compromising quality standards.

Stasiun Minuman Ilate

Street Drink Service Manager/ Owner
03.2013 - 07.2022

Job overview

  • Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
  • Championed diversity and inclusion efforts within the workplace, resulting in an inclusive environment that fostered creativity and innovation among employees from various backgrounds.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Hawaiian Shave Ice And Grill, Like Like Warung

Food and Beverage Manager/ Owner
01.2011 - 12.2013

Job overview

Hawaiian Hut LLC

Entertainer
03.2009 - 05.2010

Job overview

  • Received numerous positive reviews from clients, resulting in repeat bookings and referrals for new gigs.
  • Developed unique acts for various occasions, ensuring a memorable experience for all attendees.
  • Helping restaurant crews on providing food and drink to customers.
  • Opening the restaurant, prepared food for the entire opening hours.
  • Making sure team work to follow instruction from the owner, as well as a bridge for the employees to owner if there is a problem raise among employees that cannot be solved.

Polynesian Cultural Center

Tour Guide
01.2004 - 03.2007

Job overview

  • Worked collaboratively with team members to develop innovative strategies for improving overall tour quality and visitor satisfaction.
  • Ensured timely departures and arrivals by strictly adhering to schedules while remaining flexible enough to accommodate unforeseen circumstances or special requests from guests.
  • Contributed to a 15% increase in repeat customers through exceptional service and fostering long-term relationships with clients.
  • Received numerous positive reviews from clients, reflecting strong communication skills and in-depth knowledge of tour subjects.
  • Trained new hires ensuring they were well-prepared knowledgeable about their assigned tours before leading them independently.
  • Increased customer satisfaction through attentive listening and personalized tour adjustments based on group interests.
  • Consistently received high ratings on customer feedback surveys, reflecting dedication to providing enjoyable and informative experiences.
  • Stayed current on area history, culture, events, attractions by attending workshops, lectures, conferences regularly updating tour information accordingly.
  • Streamlined booking processes by implementing an online reservation system, resulting in reduced wait times for customers and increased efficiency for staff members.
  • Improved group safety by vigilantly monitoring tour participants and implementing strict adherence to safety guidelines.
  • Developed new walking routes that highlighted lesser-known points of interest, diversifying the company''s offerings and attracting a wider range of clientele.
  • Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
  • Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.
  • Guided groups of up to Number people on scheduled tours.
  • Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories.
  • Built personal relationships with guests to promote positive experiences.
  • Planned and organized tours by determining routes, selecting sights and landmarks to visit, and coordinating transportation and accommodations.
  • Provided information on various sites throughout area, relaying little-known stories to provide interest.
  • Shared historical and cultural context to keep tour informative and provide more profound understanding of area.
  • Communicated professionally with customers, answering questions and addressing concerns to boost satisfaction.
  • Managed tour groups by keeping on schedule and quickly handling issues to promote positive experiences.
  • Provided suggestions and recommendations for activities, restaurants and accommodations to keep customers entertained after tour hours.
  • Continued learning and updating knowledge about tour areas, culture and history to provide accurate, timely and exciting information to tour groups.
  • Adapted to unexpected schedule changes by being flexible and adjusting itineraries to keep tours moving smoothly.
  • Demonstrated superior professionalism while interacting with customers and vendors.
  • Inspected tour sites for potential hazards and arranged for repairs when needed.
  • Collaborated with other tour guides to provide comprehensive and enjoyable experience.
  • Informed tour members of safety risks associated with attractions, confirming customer security.
  • Worked closely with management staff to create new and lucrative tours.
  • Arranged for additional resources and personnel when needed to accommodate larger tour requests.
  • Utilized effective communication and problem-solving skills to quickly resolve customer issues.
  • Established positive relationships with tour members through fun and engaging conversation.
  • Furnished customers with unique experiences by developing and creating new tour routes.

Indonesia LDS Charities

Executive Assistant to the Country Director
10.1998 - 10.2002

Job overview

I did almost every thing to make sure the plan that the director I work for flow smoothly. I was their driver, translator, communicator, personal body guard, tour guide, entertainer, informer, etc.

Education

Brigham Young University of Hawaii
Laie, Hawaii

Bachelor Of Science from Internasional Business Management
04.2007

University Overview

Skills

  • Bar Management
  • Fine-dining expertise
  • Sanitation Standards
  • Catering Coordination
  • Hospitality Management
  • Labor Management
  • Cost Control
  • Food and Beverage Operations
  • Allergen awareness
  • Staff Leadership
  • Portion Control
  • Vendor Negotiations
  • Recipe creation
  • Quality Assurance
  • Nutrition knowledge
  • Inventory Management
  • Staff Supervision
  • Food Safety Compliance
  • Cost Reduction
  • Event Coordination
  • Relationship Building
  • Kitchen staff coordination
  • Quality Control
  • Strategic Planning
  • Recruitment
  • Performance Improvement
  • Employee Supervision
  • Time management abilities
  • Effective Communication
  • Sales Promotion
  • Active Listening
  • Excellent Communication
  • Team Leadership
  • Purchasing
  • Delegating Assignments and Tasks
  • Employee Performance Evaluations
  • Investigating Complaints
  • Collaboration and Teamwork
  • Anticipating Problems
  • Reliability
  • Professionalism
  • Recipes and menu planning
  • Multitasking Abilities
  • Time Management
  • Goal Setting
  • ServSafe Food Manager
  • Self Motivation
  • Problem-solving aptitude
  • Sales and Marketing
  • Problem-Solving
  • Building Maintenance
  • Problem-solving abilities
  • Operations Management
  • Catering Services
  • Conflict Resolution

Timeline

Street Drink Service Manager/ Owner
Stasiun Minuman Ilate
03.2013 - 07.2022
Food and Beverage Director/ Owner
Ilate Dewe
01.2012 - Current
Food and Beverage Manager/ Owner
Hawaiian Shave Ice And Grill, Like Like Warung
01.2011 - 12.2013
Entertainer
Hawaiian Hut LLC
03.2009 - 05.2010
Tour Guide
Polynesian Cultural Center
01.2004 - 03.2007
Executive Assistant to the Country Director
Indonesia LDS Charities
10.1998 - 10.2002
Brigham Young University of Hawaii
Bachelor Of Science from Internasional Business Management
Barita Siregar