Barlian Putra
Tanjung Baaru, Bandar Lampung, South Sumatera
Summary
Committed and hardworking Hospitality officer with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Overview
4
4
years of professional experience
Work History
Cashier & Guest Relation Officer
Canna Bali
10.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join discount and promotion programs
- Greeted guests upon arrival and offered assistance.
- Responded to incoming guests, telephone calls, and email inquiries with efficiency and professionalism.
Cashier & Waiter
ARM Management & Hospitality
02.2022 - 09.2022
- Answered questions about recommendation menu and promotion
- Assisted guest to the chair and took a note for menu order
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with accurately transaction
- Kept clean and safety at guest and worker place area
Au Pair
Indonesian Family
06.2021 - 09.2021
- Thoroughly clean kitchen utensils, surfaces, and children's toys to prevent diseases or germs.
- Provided educational entertainment for children through play and learning.
- Attention to children's movements to avoid unwanted incidents.
- Prepared and feed children with healthy food in the right manner.
- Assisted & guidance to children for proper growth and development while assisting with household chores and ensuring all needs are met.
Front Liner
J.Co Doughnut
12.2019 - 03.2020
- Maintained cleanliness in and around the workstation.
- Accurately operated cash register to process customer payments.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Brewed coffee and tea and served doughnut or other menu freshly.
- Documented customer orders and conveyed special requests to kitchen staff.
Education
Bachelor of Science - Communication
State Islamic University of Raden Intan
Lampung11.2020
Skills
- Customer Service
- Report Preparation
- Guest Communication
- Data Management
- Teamwork and Collaboration
Languages
English
Native language
Software
- EDC Machine
- Microsoft Office
- Google Tools
Timeline
Cashier & Guest Relation Officer
Canna Bali
10.2022 - Current
Cashier & Waiter
ARM Management & Hospitality
02.2022 - 09.2022
Au Pair
Indonesian Family
06.2021 - 09.2021
Front Liner
J.Co Doughnut
12.2019 - 03.2020
Bachelor of Science - Communication
State Islamic University of Raden Intan
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