Baylee Oulman
Sagle
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
SPS Poolcare
Austin
10.2024 - Current
- Assisted clients with inquiries and scheduled service appointments efficiently.
- Managed daily office operations and maintained organized filing systems.
- Prepared reports and documents using Microsoft Office Suite for management review.
- Handled customer inquiries regarding billing statements and payments.
- Monitored accounts payable, receivable to ensure timely payments, collections.
Maintenance Specialist
SPS Pool Care
Buda
10.2023 - 10.2024
- Inspected and maintained pool systems for optimal performance and safety.
- Conducted routine water quality tests to ensure compliance with health standards.
- Assisted in troubleshooting equipment issues to minimize downtime and disruptions.
- Collaborated with team members to implement preventive maintenance schedules.
- Documented maintenance activities and service records for accurate tracking.
- Responded promptly to customer inquiries regarding pool maintenance services.
Server and Expo
Matchwood Brewing Co.
Sandpoint
05.2022 - 08.2022
- Provided excellent customer service in a high-volume brewery environment.
- Maintained cleanliness and organization of dining area and bar.
- Processed customer payments accurately using POS system.
- Handled customer inquiries and resolved issues promptly.
- Provided excellent customer service to ensure satisfaction.
Education
Bachelor of Arts - Business Administration
College of Southern Idaho
Twin Falls, ID01-2024
Sandpoint Highschool
Sandpoint, ID06-2021
Skills
- Customer service
- Microsoft Office
- Data entry
- Project management
- Office administration
- Communication skills
- Debt collections
Timeline
Administrative Assistant
SPS Poolcare
10.2024 - Current
Maintenance Specialist
SPS Pool Care
10.2023 - 10.2024
Server and Expo
Matchwood Brewing Co.
05.2022 - 08.2022
Bachelor of Arts - Business Administration
College of Southern Idaho
Sandpoint Highschool