Becky Fife
Idaho Falls
Summary
Detail-oriented professional with strong customer service skills and expertise in scheduling. Proven ability to manage patient flow and coordinate effectively with medical staff to enhance operational efficiency.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
M&T Builders
08.2024 - 2026
- Managed and paid invoices through quickbooks.
- Ran payroll (including all commissions calculated for the pay period).
- Managed scheduling and calendar coordination
- Assisted with document preparation and data entry, ensuring accuracy in project records.
- Facilitated communication between departments.
- Organized meetings and events.
- Ran necessary errands to ensure office was fully stocked and ran smoothly
Surgery Imaging Scheduler
Liljenquist Olsen and Redd Orthopedic Surgery
01.2019 - 08.2024
- Scheduled imaging appointments, ensuring optimal patient flow and resource allocation.
- Coordinated with medical staff to verify patient information and prepare for procedures.
- Managed electronic health records, maintaining accuracy and confidentiality of patient data.
- Verified insurance and coverage benefits
- Submitted insurance authorization prior to scheduling in a timely matter.
- Communicated effectively with patients regarding preparation instructions for various imaging modalities.
- Scheduled follow up appointments coordinating with imaging appointment to ensure results were received.
Assistant Property Manager
Eagles Landing Apartments
01.2018 - 01.2019
- Assisted in daily operations, managing tenant inquiries and maintenance requests.
- Coordinated property inspections and ensured compliance with safety regulations.
- Supported lease administration processes, including renewals and documentation management.
- Maintained accurate records of tenant accounts and payment histories.
- Assisted on Marketing and listing vacancies.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Provided excellent customer service by promptly responding to inquiries and addressing grievances; resulting in increased tenant retention rates.
- Followed up on delinquent tenants and coordinated collection procedures.
- Managing snow removal, landscaping, and pool maintenance.
- Developed positive relationships with residents to enhance community satisfaction.
- Implemented scheduling for maintenance staff to optimize response times.
- Resolved conflicts between tenants, promoting a harmonious living environment.
Education
High School Diploma -
Skyline High School
Idaho FallsSkills
♦ Efficient in Quickbooks, Excel, and Microsoft Word
♦ Great telephone and customer service skills
♦ Familiar with ICD-10 coding
♦ Insurance pre-authorizations
♦ Multitasking in a fast-paced environment
♦ Great telephone, customer service, and computer skills
♦ Acquires, enters, and links lab orders from ordering providers
♦ Assembles screening forms and worksheets for each imaging modality
♦ Works with access management to ensure pre-authorizations have been obtained
♦ Facilitates and ensures easy flow for patients and staff
♦ Familiar with ICD-10 coding, Clinical Records, HIPPA guidelines and auditing
♦ Diligent, detail –oriented with a solid background in the Healthcare field
Timeline
Administrative Assistant
M&T Builders
08.2024 - 2026
Surgery Imaging Scheduler
Liljenquist Olsen and Redd Orthopedic Surgery
01.2019 - 08.2024
Assistant Property Manager
Eagles Landing Apartments
01.2018 - 01.2019
High School Diploma -
Skyline High School