Dynamic Area Business Head at Cove with a proven track record in driving revenue growth through strategic planning and market analysis. Expert in negotiation tactics and team leadership, successfully managed the acquisition of 721 rooms, enhancing operational efficiency and guest satisfaction. Adept at implementing process improvements to elevate performance standards.
Hi, I’m
Benediktus Manggo
Bali
Summary
Overview
15
years of professional experience
Work History
CoveBali
Area Business Head
10.2023 - Current
Job overview
- Formulated and executed comprehensive sales and marketing strategies for room rentals.
- Drove revenue growth through effective sales initiatives and market penetration tactics.
- Cultivated robust relationships with clients, strategic partners, and key stakeholders.
- Conducted meticulous market research to identify and capitalize on emerging business opportunities.
- Generated and nurtured relationships with prospective clients and influential partners.
- Collaborated in developing sophisticated proposals, managing pricing and terms negotiations.
- Created detailed underwriting reports and precise financial projections for informed decision-making.
- Oversaw property acquisition efforts to support strategic expansion initiatives.
CoveBali
Area Business Manager
07.2022 - 10.2023
Job overview
- Conducted thorough market research to uncover expansion opportunities and market trends.
- Analyzed competitor pricing strategies to guide market entry initiatives.
- Developed robust business development strategies to enhance growth in targeted areas.
- Identified new business prospects, including strategic partnerships, to broaden market reach.
- Built relationships with potential clients and industry influencers for long-term engagement.
- Prepared and delivered persuasive business proposals showcasing company strengths.
- Led negotiations to secure advantageous contracts with optimal terms.
- Oversaw successful product launches, ensuring adherence to local regulations.
OYO IndonesiaBali
Business Development Team Leader
03.2022 - 07.2022
Job overview
- Explored potential business opportunities across markets, customer bases, and product lines.
- Sourced appropriate contacts within organizations to expand outreach efforts.
- Established pipeline leads through proactive cold calling of prospective customers.
- Facilitated client meetings to assess needs and develop tailored solutions.
- Strategically planned objectives aimed at fostering business growth and improvement.
- Implemented operational changes through thorough planning processes.
- Coordinated training for team members while identifying external training needs.
- Liaised effectively with supply chain, operations, finance, and revenue departments.
OYO IndonesiaDenpasar Area, Bali
Business Development Manager
09.2019 - 03.2022
Job overview
- Led business development efforts for OYO Indonesia to onboard high-quality budget hotels across clusters.
- Identified suitable hotels based on location, pricing, and infrastructure standards for partnership proposals.
- Negotiated commercial agreements with interested hotel owners to expand network presence.
- Enhanced relationships with existing partners and key stakeholders to ensure collaboration.
- Worked with revenue management team to drive revenue growth for partner hotels.
- Collaborated cross-functionally with various teams to optimize day-to-day hotel operations.
- Successfully acquired 721 rooms and launched first OYO Life in Bali.
- Recognized as Best Business Development Manager in Indonesia for achieving performance milestones.
Villa Bangkuang, Villa Alam Taru, & Villa LimasanBadung
Villa Manager
07.2018 - 09.2019
Job overview
- Directed daily operations of luxury villa cluster, maintaining efficiency and luxury service quality.
- Streamlined operations through implementation of standard operating procedures for enhanced guest satisfaction.
- Provided attentive, personalized services, swiftly addressing guest inquiries and special requests.
- Recruited, trained, and motivated villa staff to uphold performance excellence across all positions.
- Maintained luxury standards by ensuring villas were aesthetically pleasing and in top condition.
- Optimized financial performance through effective budget management and expense control measures.
- Collaborated with reservations team to oversee guest check-ins and checkouts smoothly.
- Cultivated relationships with suppliers for quality services at advantageous terms.
Bali Island Villas and Spa
Operations Manager
08.2016 - 07.2018
Job overview
- Ensured high guest satisfaction through exceptional customer service and prompt resolution of inquiries.
- Hired, trained, and supervised villa staff, including housekeeping, maintenance, and concierge teams.
- Oversaw maintenance and upkeep of villas through regular inspections and timely coordination of repairs.
- Developed and managed villa budgets to ensure financial efficiency and cost-effectiveness.
- Maintained inventory of villa assets and supplies, coordinating orders as necessary.
- Ensured compliance with health and safety regulations, fostering a safe environment for guests and staff.
- Coordinated special events at villas, overseeing all logistical aspects for seamless execution.
- Negotiated supplier contracts, cultivating relationships to secure competitive pricing and quality services.
Villa AirlanggaMertasari
Villa Manager
06.2015 - 08.2016
Job overview
- Oversaw Villa Operational activities.
- Spearheaded daily operations, ensuring optimal guest satisfaction and operational efficiency.
- Managed budgeting and financial planning, including cost control measures to maximize profitability.
- Conducted regular inspections of all areas of the villa to ensure compliance with safety regulations and standards.
ART OF ASIA
Personal Assistant
03.2011 - 03.2016
Job overview
- Handling and Buying Handicrafts.
- Process the purchase order and organize the invoices and inventory data.
- Deal with container price quotation, organize pick up and supplier's payment schedule, and stuffing date arrangement.
- Product photo taking, editing (ACDSee Pro 5, Corel Draw, Adobe Photoshop), and upload to company server.
- Deal with the contractor, supervise the process, and evaluate construction results.
- Villa staff recruitment (housekeeper and gardener), villa maintenance (electronics, garden, electricity, and others), villa inventory, and managing villa expenses.
- Providing personal needs (immigration documents, balance sheet of personal expenses, personal supplies, and other personal requirements).
AYANA Resort and Spa BaliJimbaran
Human Resources Trainee
08.2014 - 01.2015
Job overview
- Maintain employer-employee relationships that contribute to satisfactory productivity, motivation, and morale consist of employee locker, employee allowances, employee insurance, expatriate documents, and employee motivation programs.
- Organize employee personal data, employee appraisal result, employee promotion process, and employee monthly absences.
- New employee recruitment (staff and daily worker), Interview (arrangement and result report), contract proposal, organize talent bank, and recruitment analysis.
Balisa Express CargoSanur
Administrator
07.2010 - 01.2011
Job overview
- Organized shipping documents related to container quotations and requirements for accuracy.
- Enhanced operational efficiency by coordinating shipping supplies effectively.
- Maintained meticulous records of vendors' and freight/container invoices along with monthly accounting reports.
- Handled customer interactions and ensured updated information center records.
Education
Politeknik Pariwisata Bali
Bachelor's degree from Hospitality Business
01.2015
University Overview
Frateran Catholic Senior High School
Highschool from Social and Economy
01.2009
University Overview
Skills
- Business development
- Client relationship management
- Client retention
- Presentation skills
- Proposal development
- Contract negotiation
- Market analysis
- Financial forecasting
- Team leadership
- Team collaboration
- Operational efficiency
- Strategic planning
- Revenue growth
Languages
Languages
- English
- Indonesian
Current Position
Current Position
Area Business Head at Cove
Summary
Summary
To embody a lifestyle that is Specific, Measurable, Achievable, Realistic, and Time-bound (SMART), fostering continuous personal and professional development., I am a highly communicative and empathetic individual with a natural sensitivity to others' needs. My energetic and sociable nature drives me to seek diverse experiences and connections. While I value spontaneity and variety, I am committed to cultivating perseverance and focus to overcome restlessness and indecision. I bring eloquence, a love for reading, and a wide array of hobbies to my personal growth, continuously channeling my communication skills toward meaningful dialogue and impactful expression, avoiding superficial engagement.
Timeline
Area Business Head
Cove
10.2023 - Current
Area Business Manager
Cove
07.2022 - 10.2023
Business Development Team Leader
OYO Indonesia
03.2022 - 07.2022
Business Development Manager
OYO Indonesia
09.2019 - 03.2022
Villa Manager
Villa Bangkuang, Villa Alam Taru, & Villa Limasan
07.2018 - 09.2019
Operations Manager
Bali Island Villas and Spa
08.2016 - 07.2018
Villa Manager
Villa Airlangga
06.2015 - 08.2016
Human Resources Trainee
AYANA Resort and Spa Bali
08.2014 - 01.2015
Personal Assistant
ART OF ASIA
03.2011 - 03.2016
Administrator
Balisa Express Cargo
07.2010 - 01.2011
Politeknik Pariwisata Bali
Bachelor's degree from Hospitality Business
Frateran Catholic Senior High School
Highschool from Social and Economy
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