MS Office (excel, word, project, power point, etc)
Benny Moekoe
Maintenance & Business Consultant
Jakarta,Indonesia
Summary
Accomplished Asset Solution Manager with a proven track record at Reksame, enhancing operational efficiencies and client satisfaction through continuous improvement and agile framework application. Skilled in fostering teamwork and collaboration, demonstrated by securing repeat business and optimizing workflows. Expert in requirements analysis and interpersonal communication, significantly contributing to project success and company growth.
Overview
31
31
years of professional experience
Work History
Asset Solution Manager
Reksame
01.2017 - Current
- Promoted a culture of continuous improvement by encouraging team members to share ideas for enhancing solution offerings or streamlining operational efficiencies.
- Increased department productivity by optimizing workflows and implementing best practices for solution management processes.
- Contributed to company growth by securing repeat business from satisfied clients and facilitating referrals through excellent customer service practices.
- Conducted post-implementation reviews to identify areas of success as well as opportunities for improvement in future projects.
Fix Plant Maintenance Service Manager
Reksame
01.2008 - 12.2016
- Implemented strategies to increase customer service satisfaction ratings.
- Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
- Resolved customer complaints in professional and timely manner.
- Improved customer satisfaction by implementing streamlined service processes and staff training programs.
Chief Engineer
US Embassy Jakarta
01.2005 - 01.2008
- Ensured regulatory compliance by staying updated on industry & IS Government standards and implementing necessary changes to US Government rules & procedures.
- Managed and scheduled equipment and system preventive maintenance programs to verify contractual compliance.
- Established procedures for corrective and preventive maintenance.
- Enhanced productivity through streamlined workflows, process improvements, and efficient resource allocation.
Fix Plant Maintenance Superintendent
Freeport Indonesia
01.1994 - 12.2004
- Enhanced equipment reliability by implementing preventive and predictive maintenance programs.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Contributed to development, implementation, and execution of maintenance programs.
Education
Mechanical Engineer - Mechanical Engineering Technology
ITS Surabaya
Surabaya09.1994
Skills
Requirements analysis
Agile framework
Problem-Solving
Excellent Communication
Decision-Making
Teamwork and Collaboration
Planning and Coordination
Organization and Time Management
Flexible and Adaptable
Self-Motivated
Active Listening
Teambuilding
Critical Thinking
Interpersonal Communication
Dependable and Responsible
Analytical and Critical Thinking
Cultural Awareness
Accomplishments
- Collaborated with team of hundreds in the development of Freeport Indonesia 2nd & 3rd Processing Plant Expansion at Mill 74 Tembagapura, Papua, and also in the construction of Freeport Indonesia Manyar Smelter Project.
- Achieved Result by completing Task with accuracy and efficiency.
- Documented and resolved Issue which led to Results.
- Supervised team of hundreds to thousands staff members.
- Resolved staffs personal issues through consumer personel approaching.
Affiliations
Freeport mcmoran
Software
Languages
English
Advanced (C1)
Indonesian
Advanced (C1)
Interests
Sports of any kind
Traveling
Music
Reading good books
Talk to people
Timeline
Asset Solution Manager
Reksame
01.2017 - Current
Fix Plant Maintenance Service Manager
Reksame
01.2008 - 12.2016
Chief Engineer
US Embassy Jakarta
01.2005 - 01.2008
Fix Plant Maintenance Superintendent
Freeport Indonesia
01.1994 - 12.2004
Mechanical Engineer - Mechanical Engineering Technology
ITS Surabaya