Bently Briscoe
Rexburg
Summary
Experienced in customer service and one on one communication with individuals of all ages. Prepared for leadership role in fast-paced environments. Strong focus on team collaboration and achieving results. Highly skilled in crafting beverages, training new workers, and inventory management. Reliable and adaptable to changing needs, ensuring consistent quality and efficiency.
Overview
6
6
years of professional experience
Work History
Lead Barista
The Drink Factory
07.2019 - 02.2024
- Resolved customer complaints quickly and professionally, maintaining positive relationships with them.
- Consistently maintained a clean and organized workspace, adhering to health and safety regulations.
- Mentored new staff members on proper techniques for preparation and mixing, ensuring high-quality beverages.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Enhanced customer satisfaction by providing efficient and personalized beverage preparation.
- Managed inventory levels to ensure adequate stock of ingredients and supplies, minimizing waste and reducing operational costs.
- Collaborated with the management team to develop innovative beverage recipes, increasing sales and customer satisfaction.
- Created weekly schedules and supervised barista workers.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Full - Time Missionary
The Church Of Jesus Christ Of Latter-day Saints
02.2024 - 07.2025
- Developed effective communication skills by interacting with diverse populations in various settings.
- Built lasting relationships with community members through genuine empathy, compassion, active listening skills.
- Trained two new missionaries.
- Proselytized people and imparted knowledge of faith using strong public speaking and one-on-one discussions.
- Prepared and delivered mission-related presentations to congregations and groups of missionaries.
- Worked in leadership for 8 months, assisting other female missionaries to reach their potential and succeed.
- Strengthened community relations by organizing and participating in outreach programs, such as free English classes and family community nights.
Education
Early Childhood Special Education
Blackfoot High School
Blackfoot, ID05-2030
Skills
- Training proficiency
- Community outreach
- Teaching
- Strong work ethic
- Teamwork and collaboration
- Relationship building
- Administrative support
- Customer service and support
- Positive reinforcement
- Supply ordering
- Friendly and outgoing
Timeline
Full - Time Missionary
The Church Of Jesus Christ Of Latter-day Saints
02.2024 - 07.2025
Lead Barista
The Drink Factory
07.2019 - 02.2024
Early Childhood Special Education
Blackfoot High School
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