Berry
Jakarta Timur,DKI JAKARTA
Summary
Accomplished professional specializing in product development and advanced data analytics, holding a Management Risk (SMR) Level V certification.
Offering strong skills in leadership, strategic planning, and team development. Knowledgeable about managing cross-functional teams and driving project success.
Ready to use and develop skills in communication, problem-solving, and decision-making.
Seasoned professional specialising in strategic leadership and operational management. Armed with unique skills in fostering team collaboration, driving revenue growth, and implementing innovative business solutions. Ready to leverage these skills to enhance organisational performance and productivity.
Overview
20
20
years of professional experience
2005
2005
years of post-secondary education
1
1
Certificate
Work history
Special Asset Management Senior Manager
Neo Commerce Bank
Jakarta, indonesia
2022.09 - 2026.03
- Coordinated collection efforts and monitored non-performing loan debtor status for Coll 3-4-5, utilising strategic communication techniques and analytical skills.
- Analysed debtor problems and developed actionable solutions for loan settlements across Jakarta, Bandung, Semarang, Surabaya, and Makassar regions.
- Led coordination of loan proposal analyses and presented strategic resolutions for non-performing loan debtors.
- Successfully managed risk assessment procedures by adopting industry best practices.
- Managed conflict resolution within teams, ensuring smooth workflow.
- Negotiated major contracts, achieving favourable terms for company.
- Streamlined operations by introducing efficient resource management strategies.
- Trained and mentored teams in company policies and industry best practices to support seamless service delivery.
RSME AQM Area Manager
Maybank Indonesia
Jakarta, Indonesia
2020.01 - 2022.08
- Resolve non performing loan Debtor, For Region Jakarta 1, Central Java, Sulawesi and Eastern Indonesia
- Managed budgets effectively, maintaining financial health of designated area stores.
- Led multiple teams across different areas, fostering collaboration and communication.
- Trained members of team for improved overall productivity.
- Improved team efficiency by implementing new strategies for task delegation.
Business Relationship Senior Manager
Maybank Indonesia
Jakarta, Indonesia
2013.04 - 2019.12
- Carry out process of providing credit facilities for commercial segment.
- Analyzing Financial data, presenting debtor business data and making presentation on debtor financial capabilities.
- Maintain credit facilities provide for debtor including daily transaction activities (account Handling).
- Commercial Banking Limit 25 Bio up to 200 Bio.
- Managed conflict resolution within teams, ensuring smooth workflow.
- Improved staff productivity through effective workforce management techniques.
- Enhanced team performance with regular coaching and feedback sessions.
- Introduced innovative product lines for increased market share.
Business Development Manager
Maybank Indonesia
Jakarta, Indonesia
2011.06 - 2013.03
- Carry out process of providing credit facilities for Small Medium and Emerging Banking segment.
- Analyzing Financial data, presenting debtor business data and making presentation on debtor financial capabilities.
- Maintain credit facilities provide for debtor including daily transaction activities (account Handling).
- Small Medium and Emerging Banking Limit 5 Bio up to 75 Bio.
- Unveiled new revenue streams through diversification strategies.
- Delivered excellent customer service by addressing queries promptly and effectively.
- Negotiated contracts with vendors to secure best possible terms.
- Collaborated with stakeholders to align business goals and objectives.
- Streamlined processes to improve overall efficiency.
- Implemented marketing initiatives for greater brand visibility.
Commercial Banking Officer
Maybank Indonesia
Jakarta, Indonesia
2009.01 - 2011.05
- Carry out process of providing credit facilities for commercial segment.
- Analyzing Financial data, presenting debtor business data and making presentation on debtor financial capabilities.
- Maintain credit facilities provide for debtor including daily transaction activities (account Handling).
- Commercial Banking Limit 5 Bio up to 100 Bio.
- Maintained up-to-date knowledge of banking regulations, ensuring compliance at all times.
- Assisted customers in completing transactions, promoting exceptional customer service standards.
- Collaborated with team members for successful project completion.
- Managed client accounts to maintain excellent relationships.
- Provided support to senior management on strategic initiatives, contributing to growth of bank.
- Promoted bank's products for increased sales and customer retention.
- Ensured customer satisfaction by providing accurate and timely financial advice.
Officer Development Program For Commercial Banking Segment
Maybank Indonesia
Jakarta, Indonesia
2008.01 - 2008.12
- Training for being Commercial Development Banking Officer
- Maintained high standards of personal conduct, contributing to positive work environment.
- Improved team efficiency with regular training sessions.
- Handled sensitive information with discretion and professionalism.
- Conducted risk assessments to ensure public safety.
Consumer Banking Officer
OCBC NISP Bank
Bekasi, West Java
2007.09 - 2007.12
- Assisted in managing consumer credit loan accounts (KPR, KPM, KTA).
- Resolved customer complaints efficiently, enhancing customer relations.
- Processed loan applications to support new business opportunities.
- Identified potential risks during credit assessments to help mitigate financial losses for bank.
- Maintained up-to-date knowledge of banking regulations to ensure compliance.
- Supported client account management to foster excellent relationships.
Customer Service Officer
OCBC NISP Bank
Bekasi, West Java
2006.08 - 2007.08
- Assisted customers with savings account openings.
- Addressed customer complaints to enhance satisfaction.
- Maintained up-to-date knowledge of products and services to assist customers.
- Acquired new software skills to improve operational efficiency.
- Processed sales and payments accurately to facilitate smooth transactions.
- Created welcoming environments for customers to encourage repeat visits.
- Utilised communication skills for effective resolution of customer complaints.
Education
Bachelor of Accounting - Economics
STIE PERBANAS
JakartaSkills
- Risk management certification (SMR) Level V
- Product development expertise
- Advanced data analytics
- Microsoft Excel proficiency
- Customer relationship management
- Sales target setting
- Training and development
- Business development
Languages
English
Upper intermediate
Affiliations
- Travel abroad and explore new cities with your family (overland trips if in Indonesia).
Certification
Bank Risk Management Level 5
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline
Special Asset Management Senior Manager
Neo Commerce Bank
2022.09 - 2026.03
RSME AQM Area Manager
Maybank Indonesia
2020.01 - 2022.08
Business Relationship Senior Manager
Maybank Indonesia
2013.04 - 2019.12
Business Development Manager
Maybank Indonesia
2011.06 - 2013.03
Commercial Banking Officer
Maybank Indonesia
2009.01 - 2011.05
Officer Development Program For Commercial Banking Segment
Maybank Indonesia
2008.01 - 2008.12
Consumer Banking Officer
OCBC NISP Bank
2007.09 - 2007.12
Customer Service Officer
OCBC NISP Bank
2006.08 - 2007.08
Bachelor of Accounting - Economics
STIE PERBANAS
References
References available upon request.
REFERENCE
- Sondang MT, Siregar, Head of Special Asset Management, 081908200910, Hana Bank
- Yani, Christina, Head of Credit Commercial Area, 0818662669, Permata Bank