Summary
Overview
Work History
Education
Skills
Timeline
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Bethany Galford

Coeur d'Alene

Summary

I am a local resident who works efficiently with others and offers valuable problem solving skills. I adjust well to specific concerns or changes and I am inclined to do what is directed without further concern.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

Inspiro Relia
10.2023 - Current
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Scare Actor

Silverwood Theme Park Inc. Athol ID
09.2022 - 10.2023
  • Learned quick necessary action as needed
  • Worked with many others for long periods of time a day
  • Worked around many customers at once


Cashier/ Prep Cook

Fisherman's Market & Grill
06.2019 - 09.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

High School Diploma -

Kellogg High School
Kellogg, ID
05.2020

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Cooperation

Timeline

Customer Service Representative

Inspiro Relia
10.2023 - Current

Scare Actor

Silverwood Theme Park Inc. Athol ID
09.2022 - 10.2023

Cashier/ Prep Cook

Fisherman's Market & Grill
06.2019 - 09.2021

High School Diploma -

Kellogg High School

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Bethany Galford