Bethany Galford
Coeur d'Alene
Summary
I am a local resident who works efficiently with others and offers valuable problem solving skills. I adjust well to specific concerns or changes and I am inclined to do what is directed without further concern.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Inspiro Relia
10.2023 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Scare Actor
Silverwood Theme Park Inc. Athol ID
09.2022 - 10.2023
- Learned quick necessary action as needed
- Worked with many others for long periods of time a day
- Worked around many customers at once
Cashier/ Prep Cook
Fisherman's Market & Grill
06.2019 - 09.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Kellogg High School
Kellogg, ID05.2020
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Cooperation
Timeline
Customer Service Representative
Inspiro Relia
10.2023 - Current
Scare Actor
Silverwood Theme Park Inc. Athol ID
09.2022 - 10.2023
Cashier/ Prep Cook
Fisherman's Market & Grill
06.2019 - 09.2021
High School Diploma -
Kellogg High School
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