Summary
Overview
Work History
Education
Skills
Extracurricular Activities
Timeline
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Bianca Clarissa

Bianca Clarissa

Summary

Professional Secretary with over 4 years of experience managing daily administrative support tasks and operations in hospitality industry. Well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker providing excellent customer service within dynamic environments.

Overview

3
3
years of professional experience

Work History

SECRETARY TO GENERAL MANAGER

HORISON HOTELS GROUP | BOGOR
07.2021 - 03.2024
  • Managed GM's admin tasks
  • Prepared itineraries & agendas
  • Compiled monthly unit reports.

SALES ADMIN

HORISON ARCADIA MANGGA DUA | JAKARTA
07.2023 - 10.2023
  • Crafted S&M Dept reports
  • Executed telemarketing campaigns
  • Conducted out-of-town business trips for direct sales calls, fostering client relationships.

SALES ADMIN APPRENTICE

HORISON BHUVANA CIAWI | BOGOR
07.2021 - 01.2022
  • Prepared comprehensive Sales & Marketing Department reports, ensuring accurate data presentation
  • Executed telemarketing initiatives, effectively communicating with potential clients to drive engagement
  • Drafted key documents including offering letters and confirmation letters, contributing to streamlined business operations.

FRONT DESK AGENT INTERNSHIP

HORISON BHUVANA CIAWI
02.2021 - 07.2021
  • Managed seamless check-in and check-out processes for guests, ensuring a welcoming experience
  • Handled incoming and outgoing calls with professionalism, addressing inquiries efficiently
  • Oversaw room reservations and coordinated leisure programs for guests every weekend, demonstrating strong organizational skills.

Education

Undergraduate - Diploma Secretary

STARKI
01.2025

Vocational School - Hospitality

SMK NEGERI 3 BOGOR
01.2022

Skills

  • Customer Service
  • Verbal and written communication
  • Office Administration
  • Organization
  • Keyboarding skills

Extracurricular Activities

Founder, Lentera Cakrawala Nusantara

Secretary of Student Senat Senators

Timeline

SALES ADMIN

HORISON ARCADIA MANGGA DUA | JAKARTA
07.2023 - 10.2023

SECRETARY TO GENERAL MANAGER

HORISON HOTELS GROUP | BOGOR
07.2021 - 03.2024

SALES ADMIN APPRENTICE

HORISON BHUVANA CIAWI | BOGOR
07.2021 - 01.2022

FRONT DESK AGENT INTERNSHIP

HORISON BHUVANA CIAWI
02.2021 - 07.2021

Undergraduate - Diploma Secretary

STARKI

Vocational School - Hospitality

SMK NEGERI 3 BOGOR
Bianca Clarissa