Microsoft Excel
BILLY SANTOSO
Account Executive
DKI Jakarta,West Java
Summary
Collaborative Account Executive with demonstrated success in relationship building, negotiating and developing new business within targeted and assigned accounts. Strong analytic, quantitative and technical aptitude with great attention to detail. Self-motivated, driven and adaptable with proven track record of exceeding goals.
Overview
19
19
years of professional experience
3
3
years of post-secondary education
Work History
Account Executive
PT Fedex Express International
DKI Jakarta
08.2013 - 06.2023
- Hold responsibility in promoting company’s service and in charge of a territory
- Get in depth knowledge of customers’ businesses, and provide the best solutions
- Provide cost saving and problem-solving initiatives to new and existing customers
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Managed sales cycle to maintain solid customer base.
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- Leveraged CRM to collect, organize, and manage sales data and customer information.
- Resolved issues promptly to drive satisfaction and enhance customer service.
- Serviced accounts and proposed new products and services to maximize revenue.
- Met and exceeded service level goals to achieve standards and expectations.
Sales and Marketing
PT Cordlife Indonesia
DKI Jakarta
05.2010 - 07.2013
- Held responsibility in promoting company’s service and procurement of marketing materials
- Promoted business with effective sales and marketing strategies.
- Built and maintained relations with hospitals and doctors
- Sourced out supplier, issue PO and monitor delivery time.
- Built strategic relationships with sales and marketing experts.
- Analyzed sales and marketing data for improved strategies.
- Increased company growth through collaboration with sales and marketing departments.
Marketing Executive
PT Versacon Medical
DKI Jakarta
07.2009 - 04.2010
- Hold responsibility in promoting company’s products
- Promoted company’s products to potential market
- Approached potential product users, hospitals, clinics, etc
- Answered and follow-ups on customer queries
- Calculation and preparation of price quotations
- Analyzed market competition, market needs and market potentials
- Maintained good relationship with clients, potential clients and principals
- Planned marketing activities, field trips, presentations and exhibitions
- Traveled to different cities for government projects and introduction to local users.
Internal Audit Staff
Sungai Budi Holdings Company
DKI Jakarta
10.2006 - 11.2008
- Hold responsibility on auditing company branches and factories around Indonesia
- Performed financial and operational audits of company branches and factories
- Reviewed business and operations (SOP) of the branch company in compliance to company’s regulations and policies
- Checked inventory for stocks condition and inventory records accuracy
- Checked sales, aging, collections and credit limit review
- Customer visits for orders confirmation, payments, feedbacks and market studies
- Compiled monthly sales report, profit-loss statement from all branch companies
- Analyzed sales report, production report, expenses, and profit-loss statement
- Produced reports on audit assignments of sales, findings, market trend, performance analysis and recommendations for management review.
Senior Marketing and Sales
PT. Gateway
Indonesia
05.2004 - 09.2006
- Hold responsibility on handling clients and customers, business development and support
- Prospected potential product users, resellers and retailers
- Planned marketing activities, field trips and exhibitions
- Provided product training and answered customer queries
- Maintained good relationship with vendors and end-users
- Supervised and supported field sales representatives
- Produced monthly sales report, market analysis and competition analysis.
Education
Bachelor of Commerce - Marketing
Curtin University of Technology
Perth, Western Australia 01.2001 - 03.2004
Skills
Customer presentations
Relationship building and management
Forecast preparation
Sales expertise
Territory Management
Account management
Software
Microsoft power point
Sales Force CRM
Timeline
Account Executive
PT Fedex Express International
08.2013 - 06.2023
Sales and Marketing
PT Cordlife Indonesia
05.2010 - 07.2013
Marketing Executive
PT Versacon Medical
07.2009 - 04.2010
Internal Audit Staff
Sungai Budi Holdings Company
10.2006 - 11.2008
Senior Marketing and Sales
PT. Gateway
05.2004 - 09.2006
Bachelor of Commerce - Marketing
Curtin University of Technology
01.2001 - 03.2004