Bjorn Lloyd

• Collaborated with team members to ensure timely deliveries and customer satisfaction.
• Adapted quickly to changing schedules and delivery routes as needed.
• Assisted customers with order inquiries and delivery tracking.

• Supervised cashier team to ensure efficient customer service and accurate transactions.
• Managed daily cash reconciliation, ensuring accuracy and compliance with company policies.
• Implemented process improvements resulting in reduced wait times during peak hours.
• Trained new cashiers on register operation and customer engagement techniques.
• Processed both cash and card purchases and returns.

• Maintained employee records in compliance with federal and state regulations, verifying data accuracy and confidentiality.
• Filed paperwork, sorted, and delivered mail and maintained office organization.
• Answered and redirected incoming phone calls for office.

• Coordinated guest check-ins, payments, and member services to ensure smooth operations.
• Executed cash reconciliation and closing procedures to maintain financial accuracy.
• Maintained efficiency without supervision while maintaining a professional guest experience.

• Assisted servers by delivering food and beverages promptly, enhancing customer satisfaction.
• Cleared and reset tables efficiently to ensure quick turnaround for incoming guests.
• Maintained cleanliness of dining area, adhering to health and safety standards consistently.
• Restocked supplies during busy shifts to maintain inventory levels.

• Assisted in preparing ingredients for smoothies and juices according to recipes.
• Operated kitchen equipment efficiently, ensuring adherence to safety standards.
• Maintained cleanliness and organization of kitchen and food preparation areas.
• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.

• 3.75 GPA
• Completed AP course in English
• Completed AP course in Art
• Extracurricular Activities: Ballet

I am going into my Junior year of college to get my B.G.S (Bachelors in General Studies). With a Minor in Art, Minor in Psychology. And I will receive a certificate in Graphic Design.