Bradley Wells
Eagle
Summary
Veteran Air force Security Forces Patrolman, and Front desk customer service representative. Skilled in effective communication, critical thinking, and conflict resolution. Maintaining cleanliness and a welcoming environment for all members.
Overview
11
11
years of professional experience
Work History
Customer Service Representative
Crunch Fitness
Eagle
08.2018 - 10.2018
- Resolved member concerns by actively listening and providing solutions.
- Processed member registrations and addressed billing inquiries to enhance member experience.
- Supported the front desk operations and maintained a welcoming environment.
- Maintained cleanliness and organization of facility to ensure high member satisfaction.
- Maintained cleanliness of front store and restrooms, washing and folding towels for customer use.
Security Forces Patrolman
United States Air Force, USAF
Montgomery
07.2007 - 09.2009
- Monitored access points, effectively preventing unauthorized entry into secure areas.
- Conducted routine patrols, enhancing security for personnel and property.
- Investigated suspicious activities or persons, deterring potential threats and maintaining safety.
- Provided immediate assistance during incidents and emergencies.
- Coordinated with local law enforcement during security operations and emergencies.
- Served in Iraq as part of Operation Iraqi Freedom
Education
High School Diploma -
Yucaipa High School
Yucaipa, CA06-2007
Some College (No Degree) - Aviation Maintenance Technician
Valley College
San Bernardino, CASocial Work
College of Western Idaho
Nampa, ID03-2026
Skills
- Effective communication
- Team collaboration
- Problem solving and analysis
- Attention to detail
- Situational awareness
- Customer relations and engagement
- Emergency response planning
- Threat assessment and management
- Cleanliness and maintenance
- Physical fitness and conditioning
- Weapons handling and safety
Volunteer Experience
- Volunteered with Idaho Youth Ranch.
- cleaned, folded, and organized donations.
- logged and tracked donations in Idaho Youth Ranch's computer system.
Timeline
Customer Service Representative
Crunch Fitness
08.2018 - 10.2018
Security Forces Patrolman
United States Air Force, USAF
07.2007 - 09.2009
High School Diploma -
Yucaipa High School
Some College (No Degree) - Aviation Maintenance Technician
Valley College
Social Work
College of Western Idaho