Bramy Susanto
Medan
Summary
Results-oriented worker, have worked in multiple different areas of work which amplified skills in understanding on engaging with business partners or clients including interpersonal and communication skills. Additionally closing sales with clients and overseeing operations to consistently produce excellent results.
Overview
2
2
years of professional experience
Work History
Sales and Adminstration
PT DEXIN STEEL
05.2024 - Current
- Managing new orders of products and overseeing the sales contract from the start of the contract to production of the products, and finally to shipment.
- Increased customer retention rates by providing exceptional post-sales support and maintaining regular communication with clients.
- Monitored personal sales activities to maintain compliance with internal policies and applicable government regulations.
- Managing production plan for products requested by clients. To managing shipment plans.
- Updating and informing logistics, finance, shipping agents, IMIP, and the production department on necessary changes to the order of products or changes in shipment destination ports.
- Managing commercial invoice, packing list, shipping instructions, and cargo declaration to issue a bill of lading document.
- Making sure all documents sent to customs are according to the order requested by the customer and the L/C swift document.
- Implementing all data required for the overseas project approval application.
Supervisor
Anju, Korean modern dining cuisine
3 2023 - 05.2024
- Boosted weekday revenue by 13% and weekend revenue by 11% within two months by implementing innovative sales strategies
- Advanced to a supervisory position, overseeing the onboarding and development of new part-time employees, within a quarter of employment
- Responsibilities include providing customer satisfaction, communicating with future clients, handling new staff, and ensuring restaurant maintenance.
Bartender
CU Bar
10.2022 - 03.2023
- Elevated customer satisfaction from 3.5 to 4.1 stars on Google reviews within three months, reflecting a 17% improvement through exceptional service and product quality at CU Bar
- Significantly boosted sales with revenue soaring from $1,500-$2,000 to $2,300-$3,500 on weekends, demonstrating effective product marketing and customer engagement strategies
- Responsibilities include ensuring bar maintenance, seamless opening/closing procedures, and assuring customers receive satisfaction with the products made.
Education
Bachelor of Engineering (Honours) Mechanical -
MDIS (Management Development Institute of Singapore)
Associate of Science - undefined
UNSW (University of New South Wales)
IGCSEs - undefined
SIS (Singapore International School)
Skills
Microsoft Word
Microsoft Power Point
Microsoft Excel
ANSYS, Engineering Simulation Software
SolidWorks 3D Design Software
Negotiation Techniques
Administration skills
Competitor Analysis
Effective Communication
Personal Information
- Date of Birth: 10/28/2001
- Nationality: Indonesian
Languages
Bahasa Indonesia
English
Mandarin
Timeline
Sales and Adminstration
PT DEXIN STEEL
05.2024 - Current
Bartender
CU Bar
10.2022 - 03.2023
Supervisor
Anju, Korean modern dining cuisine
3 2023 - 05.2024
Bachelor of Engineering (Honours) Mechanical -
MDIS (Management Development Institute of Singapore)
Associate of Science - undefined
UNSW (University of New South Wales)
IGCSEs - undefined
SIS (Singapore International School)
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