Experienced owner and operator known for strong leadership in scheduling and logistics. Committed to enhancing customer experiences through effective problem-solving and relationship building, driving sustained business growth and loyalty.
Overview
7
7
years of professional experience
Work History
Owner
Biting Beauty and Barber
Meridian
02.2025 - Current
Scheduled appointments and managed client bookings to optimize client flow.
Maintained relationships with existing clients through consistent, high-quality customer service.
Cultivated positive relationships with clients to strengthen loyalty and retention.
Developed and implemented strategies to increase customer satisfaction and loyalty.
Owner/Operator
Pandamania LLC
Boise
05.2019 - 08.2025
Managed daily operations of the business, including staff, sales, inventory, and accounting.
Developed customer service initiatives that elevated guest experiences.
Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
Cultivated long-term customer relationships through exceptional service and swift issue resolution.
Coordinated staff scheduling and training to enhance team performance.