Brandy Morgan
Summary
Personable Cashier with history of accurate cash management and payment processing. Focused and detail-oriented professional with concise time management skills. Overnight stocking and receiving. Unloading trucks, sorting through pallets for appropriate departments and restocking shelves.
Overview
11
11
years of professional experience
Work History
Baker 2
Rosauers
03.2022 - Current
- Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
- Operated ovens and bakery equipment to prepare products according to recipes.
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
- Adjusted recipes based on available ingredients or dietary restrictions,
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Operated and maintained bakery equipment, including ovens and mixers.
- Cleaned and maintained kitchen equipment and oven.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
- Followed food safety standards when handling ingredients.
- Monitored temperatures of ovens, proof boxes and other equipment.
- Complied with health and safety codes to protect staff and customers.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Consistently met deadlines for catering orders by effectively prioritizing tasks according to urgency.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
- Contributed to team success by training new employees on baking techniques, safety protocols, and equipment operation.
- Managed customer service operations, including taking orders and resolving complaints.
Bakery Sales Manager
Rosauers
04.2023 - 12.2023
- Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
- Managed inventory and reduced waste, resulting in cost savings for the bakery.
- Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
- Handled staff scheduling, ensuring adequate coverage during peak times while minimizing labor costs.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Maintained and controlled inventory of baked goods.
- Maintained cleanliness and hygiene in bakery premises.
- Built relationships with customers and community to establish long-term business growth.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Managed accounts to retain existing relationships and grow share of business.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
- Guaranteed all baked goods were cooked according to customers tastes and needs.
Cashier
Sunset Mart
01.2020 - 03.2022
- Balanced cash drawer at beginning and end of each shift
- Maintained clean, organized, and well-stocked checkout areas
- Engaged with customers while completing cash register transactions
Cashier /Stocker
Troy Market
05.2017 - 11.2019
- Engaged with customers while completing cash register transactions
- Maintained clean, organized, and well-stocked checkout areas
- Stocked store shelves and end-caps with merchandise
Overnight Stocker
Walmart
08.2013 - 08.2018
- Replenished out-of-stock items on sales floor, staged overstock, and rotated product to prevent spoilage
- Removed cardboard and pallets and replaced overstock in correct locations to keep sales floor and stockroom organized and clean
- Prepared and moved pallets to designated locations in coordination of easy restocking
- Unloaded incoming shipments from trucks with quick turnaround, lifting up to [Number] pounds alone and higher loads using team lifting
- Located out-of-stock and rare items for customers by carefully checking warehouse and off-site locations
- Maintained stockroom compliance with safety requirements by keeping areas and equipment clean and in good working order
Education
High school diploma - undefined
Educational Opportunity Center
Clarkston, WA06.2005
Skills
- Problem-solving
- Customer service
- Merchandise exchange
- Product restocking
Timeline
Bakery Sales Manager
Rosauers
04.2023 - 12.2023
Baker 2
Rosauers
03.2022 - Current
Cashier
Sunset Mart
01.2020 - 03.2022
Cashier /Stocker
Troy Market
05.2017 - 11.2019
Overnight Stocker
Walmart
08.2013 - 08.2018
High school diploma - undefined
Educational Opportunity Center