Brett Dolzadelli
Twin Falls
Summary
Versatile and dynamic, with a proven track record at Ag Express, adept in heavy equipment operation and exceptional customer service. Excelled in enhancing yard efficiency and safety, alongside fostering positive client relations. Skilled in GPS navigation and stress tolerance, consistently delivering beyond expectations with a keen eye for detail and process improvement.
Overview
9
9
years of professional experience
Work History
Yard Dog
Ag Express
06.2024 - Current
- Supported yard operations with the proper use of tools, machinery, and equipment following safety protocols.
- Operated forklift and power washer to complete assigned yard tasks.
- Conducted general clean up of entire yard and facilities to maintain safe working environment.
- Maintained clean and organized work environment, promoting a safe and efficient workspace for all employees.
- Checked equipment for safety and functionality before operating.
- Enhanced yard organization by implementing efficient space management techniques.
- Assisted in training new hires on company policies, procedures, safety regulations, and yard operations best practices.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Maintained updated and detailed records of calls in physical and electronic database.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
- Generated reports to track deliveries and maintain proper records and documentation.
Bartender
Woody's 2.0
02.2021 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
Lube Technician
Jiffy Lube
03.2016 - 08.2023
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Kept shop areas neat, clean, and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Greeted customers and answered questions about oil changes and other services.
- Enhanced customer satisfaction by providing timely and efficient oil changes and preventative maintenance services.
- Maintained a clean and safe work environment, adhering to all safety regulations and protocols.
- Assisted coworkers when needed to ensure smooth operations during peak hours or when dealing with challenging situations.
- Checked fluids, tires, brakes, and other systems as part of [Number]-point inspection.
- Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
- Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
- Demonstrated flexibility by adapting to various makes and models of vehicles, quickly mastering new techniques and processes as needed.
Education
H.S.E - General Studies
Juniper Hills
Nampa, ID11-2012
Skills
- Warehouse operations
- Safety procedures
- Equipment inspection
- Heavy equipment operation
- Basic maintenance
- Vehicle driving
- Material handling
- Equipment operation
- GPS navigation
- Customer service
- Data entry
- Decision-making
- Active listening
- Attention to detail
- Stress tolerance
- Dispatch software
- Time management
Timeline
Yard Dog
Ag Express
06.2024 - Current
Bartender
Woody's 2.0
02.2021 - Current
Lube Technician
Jiffy Lube
03.2016 - 08.2023
H.S.E - General Studies
Juniper Hills
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