Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Brett Hollingshead

Meridian

Summary

Dedicated HW/SW Applications Engineer with over 15 years of experience in application support and performance optimization. Skilled in technical documentation and effective team collaboration, contributing to improved customer satisfaction and streamlined project execution.

Overview

16
16
years of professional experience

Work History

HW/SW Applications Engineer

HP
Boise
09.2010 - Current
  • Facilitated support for existing applications in production environment.
  • Utilized source control tools to manage versions of projects efficiently.
  • Communicated directly with customers to develop products to resolve specific problems with ideal solutions.
  • Provided technical support and training to users and internal teams.
  • Recommended strategies to maximize performance and lifespan of equipment involved in software installations.

Education

Bachelor of Science - Engineering Design

Boise State University
Boise, ID
05-2007

Skills

  • Application support
  • Project management
  • Technical documentation
  • Software installation
  • Performance optimization
  • Customer relationship management
  • Troubleshooting processes
  • Effective team collaboration

Affiliations

12 years of experience with a non-profit; documentation creation conducting classes and organization of vendor relations and safety.

Timeline

HW/SW Applications Engineer

HP
09.2010 - Current

Bachelor of Science - Engineering Design

Boise State University
Brett Hollingshead