Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
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Brian Gearhart

Orofino

Summary

Dynamic Dealer Support Manager with a proven track record at Nightforce Optics, excelling in dealer relationship management and sales strategy development. Expert in inventory management and contract negotiation, I consistently enhance product distribution while delivering exceptional customer service. Recognized for resolving complex issues and driving significant sales growth through effective collaboration and training.

Overview

30
30
years of professional experience

Work History

Dealer Support Manager

Nightforce Optics
Orofino
02.2002 - 10.2024
  • Managed dealer relationships to enhance product distribution and sales strategies.
  • Collaborated with marketing teams to create promotional materials for dealer support.
  • Conducted regular meetings with dealers to address concerns and share best practices.
  • Oversaw inventory management to ensure product availability for dealers at all times.
  • Resolved customer complaints promptly and effectively.
  • Managed the daily activities of a team of sales representatives.
  • Negotiated terms and conditions of sale contracts with customers.
  • Identified opportunities for cost savings through efficient inventory management.
  • Conducted regular training sessions for sales staff on product knowledge and selling techniques.
  • Maintained relationships with existing customers and cultivated new customer leads.
  • Oversaw inventory levels to ensure optimal stock availability across multiple locations.
  • Received, checked-in and stocked merchandise throughout store, helped maintain store inventory levels and assisted with orderliness and cleanliness of sales floor and stock room.
  • Performed regular cycle counts to maintain accuracy of inventory records.

Sales Associate

Food Services of America
Spokane
02.1998 - 01.2002
  • Assisted customers in product selection and provided exceptional service.
  • Processed transactions accurately using point-of-sale systems.
  • Responded to customer inquiries and resolved issues promptly.
  • Participated in promotional events to enhance brand visibility.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Handled customer complaints in a professional manner.
  • Answered incoming telephone calls to provide store, products and services information.
  • Worked with fellow sales team members to achieve group targets.
  • Provided accurate information about products, prices and services.
  • Upsold additional items based on customer interests and needs.
  • Processed returns, exchanges, and refunds in accordance with company policies.

Kitchen Manager

Ponderosa Brass Rail
Orofino
08.1994 - 01.1998
  • Managed daily kitchen operations to ensure efficient food preparation and service.
  • Supervised kitchen staff to maintain high levels of productivity and teamwork.
  • Developed and updated menus based on seasonal ingredients and customer preferences.
  • Ensured compliance with health and safety regulations during food handling processes.
  • Trained new employees on kitchen procedures and safety protocols effectively.
  • Conducted inventory management to maintain adequate stock of food supplies.
  • Collaborated with front-of-house staff to ensure smooth service flow during busy hours.
  • Implemented cost control measures to minimize waste and optimize resource usage.
  • Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
  • Performed weekly inventories of food items stored in refrigerators or freezers.
  • Created weekly schedules for kitchen staff members based on anticipated business volume.

Education

High School Diploma -

Shelton High School
Shelton, WA
05-1984

Skills

  • Dealer relationship management
  • Inventory management
  • Sales strategy development
  • Contract negotiation
  • Customer service
  • Product distribution
  • Problem solving

Affiliations

  • Married for 37 years with two children and one granddaughter
  • Enjoy outdoor activities including hunting and fishing
  • Own 10 acres of land with four horses and three dogs

References

References available upon request.

Timeline

Dealer Support Manager

Nightforce Optics
02.2002 - 10.2024

Sales Associate

Food Services of America
02.1998 - 01.2002

Kitchen Manager

Ponderosa Brass Rail
08.1994 - 01.1998

High School Diploma -

Shelton High School

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Brian Gearhart