Brianna Malone
Caldwell
Summary
Compassionate and reliable professional with over four years of experience in caregiving and customer service. Recognized for exceptional teamwork and problem-solving skills, committed to enhancing client wellbeing and satisfaction through effective communication and quality care.
Overview
10
10
years of professional experience
Work History
Caregiver
Best Homecare and Staffing
Caldwell
03.2018 - Current
- Developed positive relationships with clients and their families
- Administered medication and monitored vital signs as prescribed by the physician
- Transported clients to doctor's appointments and other activities
- Developed social and recreational activities that promoted physical and mental wellbeing
- Assisted with meal preparation and feeding, as needed
- Monitored the safety of clients in the home environment and implemented safety measures as needed
- Provided quality patient care, including administering medications, changing dressings, and monitoring vital signs.
Makeup Artist
Self Employed Services
Caldwell
06.2016 - Current
- Handled appointment booking, canceling and rescheduling.
- Researched makeup trends to learn about new products and techniques by using YouTube, beauty blogs and magazines.
- Provided makeup services for weddings, proms and other special events.
- Used sales tactics and persuasion to meet goals.
- Created brand awareness through sharing and demonstration of product knowledge.
- Applied makeup to clientele to cover imperfections and create new looks.
Seasonal Seller/Cashier
Bath and Body Works
Nampa
08.2025 - 12.2025
- Managed customer inquiries and provided product information to enhance the shopping experience.
- Assisted in inventory management and maintained accurate stock levels for sales efficiency.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with adiverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Approached customers and engaged in conversation through theuse of effective interpersonal and people skills.
- Operated a variety of machinery and tools safely and efficiently.
Remote Telesales Medical Representative
Slingoinsurance
Remote
05.2020 - 11.2024
- Arranged appointments with doctors, pharmacists, and medical teams to raise awareness of the latest product launches.
- Handled escalated calls professionally, effectively resolving complex issues, and ensuring client satisfaction at all times.
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Assisted physicians with patient education efforts, providing resources and support as needed.
- Collaborated with the sales team to develop targeted marketing strategies that boosted overall revenue growth.
- Demonstrated comprehensive product expertise during sales calls, addressing client questions with confidence and authority.
Staff Worker
Family Dollar
Caldwell
05.2020 - 10.2021
- Greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise
- Provided guidance and training to staff on accounting procedures and best practices
- Assists in maintaining a clean, well-stocked store for customers during their shopping experience
- Remains constantly aware of customer activity to ensure a safe and secure environment.
Education
Bachelor of Science - Pharmaceutical Medicine
Penn Foster Career School
Scranton, PA10-2026
Some College (No Degree) - Biological And Physical Sciences
Lewis-Clark State College
Lewiston, IDSkills
- Teamwork
- Customer service
- Sales strategies
- Inventory management
- Communication skills
- Reliability and punctuality
- Adaptability
- Critical thinking and Problem-Solving
- Multitasking and Organization
Timeline
Seasonal Seller/Cashier
Bath and Body Works
08.2025 - 12.2025
Remote Telesales Medical Representative
Slingoinsurance
05.2020 - 11.2024
Staff Worker
Family Dollar
05.2020 - 10.2021
Caregiver
Best Homecare and Staffing
03.2018 - Current
Makeup Artist
Self Employed Services
06.2016 - Current
Bachelor of Science - Pharmaceutical Medicine
Penn Foster Career School
Some College (No Degree) - Biological And Physical Sciences
Lewis-Clark State College