Brianna Parsons
Athol
Summary
Dynamic professional with a proven track record at The Home Depot Inc, excelling in problem-solving and time management. Enhanced inventory accuracy and reduced out-of-stock items through effective organization. Recognized for exceptional customer service and teamwork, contributing to a safe and efficient work environment while maintaining attention to detail.
Overview
6
6
years of professional experience
Work History
Overnight Freight Team Associate
The Home Depot Inc
07.2023 - Current
- Increased efficiency by organizing and stocking shelves during overnight shifts.
- Assisted in inventory management for accurate product tracking and ordering.
- Minimized product damage during transportation by using appropriate equipment for moving heavy items safely.
- Reduced out-of-stock items by promptly restocking shelves from storage areas.
- Boosted overall productivity through diligent work ethic and adherence to company policies/procedures throughout the night shift operations.
- Handled emergency situations effectively, such as power outages or security breaches, taking necessary action to protect property/assets while maintaining employee safety.
- Maintained a safe work environment by following proper safety procedures while handling freight.
- Participated in ongoing training sessions for personal growth and development within the company, staying informed on best practices and new industry trends.
- Ensured timely completion of tasks by adhering to set schedules and prioritizing workload accordingly.
- Streamlined the unloading process by assisting with receiving shipments, verifying documentation, and recording relevant information in the system.
- Provided superior customer service during late-night hours, addressing any concerns or questions that arose after regular business hours.
- Demonstrated attention to detail by accurately labeling products according to store guidelines.
- Contributed to team success through effective communication and collaboration with coworkers.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
Secretary/Head Bookkeeper
Superlative Construction, LLC.
09.2019 - 03.2025
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Assisted in preparing detailed reports for management, enabling informed decision-making.
- Streamlined communication processes, resulting in faster response times to internal queries.
Dance Instructor
The Dance Company
06.2022 - 06.2024
- Planned routines for recitals and performances.
- Fostered a supportive learning environment by promoting positive reinforcement and constructive feedback.
- Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
- Worked in team-based environment to uphold quality and continuity of service to clients.
- Utilized different styles of teaching to accommodate students of all capabilities.
- Planned, prepared, and delivered lesson plans introducing students to dance techniques and ballet positions.
- Communicated with students and parents in person, via email, and by phone to resolve issues and answer questions.
- Promoted inclusivity by adapting lessons for individuals with varying physical abilities or limitations without sacrificing rigor or quality of instruction.
- Collaborated with fellow instructors to plan and execute successful recitals showcasing students'' progress and achievements.
- Increased student retention rate with engaging choreography that challenged their abilities while maintaining enjoyment.
- Assisted studio owners in boosting class enrollment through effective marketing and promotional efforts.
- Established strong rapport among peers by actively participating in staff meetings and contributing valuable insights towards program development.
- Regularly evaluated student progress through assessments, adjusting teaching methods accordingly for optimal results.
Education
Bachelor of Science - Human Resources Management
Grand Canyon University
Phoenix, AZ05-2028
Skills
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Reliability
- Relationship building
- Task prioritization
- Critical thinking
- Organizational skills
- Effective communication
- Customer relationship management
- Teamwork and collaboration
Timeline
Overnight Freight Team Associate
The Home Depot Inc
07.2023 - Current
Dance Instructor
The Dance Company
06.2022 - 06.2024
Secretary/Head Bookkeeper
Superlative Construction, LLC.
09.2019 - 03.2025
Bachelor of Science - Human Resources Management
Grand Canyon University
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