Summary
Overview
Work History
Education
Skills
Timeline
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Brianna Parsons

Athol

Summary

Dynamic professional with a proven track record at The Home Depot Inc, excelling in problem-solving and time management. Enhanced inventory accuracy and reduced out-of-stock items through effective organization. Recognized for exceptional customer service and teamwork, contributing to a safe and efficient work environment while maintaining attention to detail.

Overview

6
6
years of professional experience

Work History

Overnight Freight Team Associate

The Home Depot Inc
07.2023 - Current
  • Increased efficiency by organizing and stocking shelves during overnight shifts.
  • Assisted in inventory management for accurate product tracking and ordering.
  • Minimized product damage during transportation by using appropriate equipment for moving heavy items safely.
  • Reduced out-of-stock items by promptly restocking shelves from storage areas.
  • Boosted overall productivity through diligent work ethic and adherence to company policies/procedures throughout the night shift operations.
  • Handled emergency situations effectively, such as power outages or security breaches, taking necessary action to protect property/assets while maintaining employee safety.
  • Maintained a safe work environment by following proper safety procedures while handling freight.
  • Participated in ongoing training sessions for personal growth and development within the company, staying informed on best practices and new industry trends.
  • Ensured timely completion of tasks by adhering to set schedules and prioritizing workload accordingly.
  • Streamlined the unloading process by assisting with receiving shipments, verifying documentation, and recording relevant information in the system.
  • Provided superior customer service during late-night hours, addressing any concerns or questions that arose after regular business hours.
  • Demonstrated attention to detail by accurately labeling products according to store guidelines.
  • Contributed to team success through effective communication and collaboration with coworkers.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.

Secretary/Head Bookkeeper

Superlative Construction, LLC.
09.2019 - 03.2025
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Managed executive calendars, scheduling appointments and meetings to optimize time management.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
  • Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
  • Assisted in preparing detailed reports for management, enabling informed decision-making.
  • Streamlined communication processes, resulting in faster response times to internal queries.

Dance Instructor

The Dance Company
06.2022 - 06.2024
  • Planned routines for recitals and performances.
  • Fostered a supportive learning environment by promoting positive reinforcement and constructive feedback.
  • Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
  • Worked in team-based environment to uphold quality and continuity of service to clients.
  • Utilized different styles of teaching to accommodate students of all capabilities.
  • Planned, prepared, and delivered lesson plans introducing students to dance techniques and ballet positions.
  • Communicated with students and parents in person, via email, and by phone to resolve issues and answer questions.
  • Promoted inclusivity by adapting lessons for individuals with varying physical abilities or limitations without sacrificing rigor or quality of instruction.
  • Collaborated with fellow instructors to plan and execute successful recitals showcasing students'' progress and achievements.
  • Increased student retention rate with engaging choreography that challenged their abilities while maintaining enjoyment.
  • Assisted studio owners in boosting class enrollment through effective marketing and promotional efforts.
  • Established strong rapport among peers by actively participating in staff meetings and contributing valuable insights towards program development.
  • Regularly evaluated student progress through assessments, adjusting teaching methods accordingly for optimal results.

Education

Bachelor of Science - Human Resources Management

Grand Canyon University
Phoenix, AZ
05-2028

Skills

  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking
  • Reliability
  • Relationship building
  • Task prioritization
  • Critical thinking
  • Organizational skills
  • Effective communication
  • Customer relationship management
  • Teamwork and collaboration

Timeline

Overnight Freight Team Associate

The Home Depot Inc
07.2023 - Current

Dance Instructor

The Dance Company
06.2022 - 06.2024

Secretary/Head Bookkeeper

Superlative Construction, LLC.
09.2019 - 03.2025

Bachelor of Science - Human Resources Management

Grand Canyon University

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Brianna Parsons