Brianna Sheffield
Boise,ID
Summary
Dynamic Certified Swing Manager at McDonald's with a proven track record in employee training and operational efficiency. Expert in food safety and customer service, I successfully maintained compliance with health regulations while enhancing team performance. Recognized for problem-solving abilities and attention to detail, ensuring a seamless service experience during peak hours.
Overview
6
6
years of professional experience
Work History
Department Manager I
McDonald's
Meridian, ID
01.2020 - Current
- Assisted in training new team members on operational procedures and safety protocols.
- Maintained cleanliness and organization of work areas to enhance efficiency.
- Supported inventory management by restocking supplies and monitoring stock levels.
- Collaborated with team to ensure timely service delivery during peak hours.
- Adapted quickly to changing priorities and demands in fast-paced environment.
- Engaged with customers to address inquiries and provide exceptional service.
- Learned company policies and procedures to support daily operations effectively.
- Oversaw food preparation and monitored safety protocols.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Oversaw cash handling procedures, reducing discrepancies and ensuring accurate financial reporting.
- Collaborated with other departments to ensure seamless coordination in achieving store-wide objectives.
Education
High School Diploma -
Mountain View High School
Meridian, ID05-2022
Skills
- Food safety
- Operational efficiency
- Health and safety regulations
- Employee training
- Accurate money handling
- Customer service
- Reliable and responsible
- Attention to detail
- Problem-solving abilities
- Organizational skills
- Active listening
- Staff supervision
- Microsoft Office
- Inventory
Timeline
Department Manager I
McDonald's
01.2020 - Current
High School Diploma -
Mountain View High School