Bridger Bergen
Firth
Summary
Dedicated professional with a strong background in customer service and teamwork, honed as a Rural Mail Carrier at USPS. Proven ability to manage high-pressure situations and enhance customer satisfaction through effective communication and attention to detail. Skilled in problem-solving and utilizing technology for accurate package tracking.
Overview
1
1
year of professional experience
Work History
Rural Mail Carrier
USPS
05.2025 - Current
- Developed strong relationships with rural customers through consistent communication and exceptional service quality.
- Assisted in training new employees on proper procedures for sorting, loading, and delivering mail in a rural setting.
- Handled accurate cash payments for postage and incurred fees.
- Utilized USPS technology tools effectively to track packages accurately throughout the delivery process.
- Followed safety protocols and regulations while driving, upholding professional service reputation.
- Achieved high levels of accuracy in mail sorting and delivery by consistently double-checking addresses and package labels.
- Adhered to all postal regulations while delivering mail, upholding the USPS standard of professionalism.
Host
Teton House
02.2025 - 05.2025
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Contributed to team success through effective communication and cooperation with coworkers and management.
Education
High School Diploma -
Isuceed Virtual High School
Boise, ID01-2025
Skills
- Dependability
- Load balancing
- Observation
- Prioritization
- Hand-eye coordination
- Scheduling flexibility
- Attention to detail
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Problem-solving abilities
- Multitasking
Timeline
Rural Mail Carrier
USPS
05.2025 - Current
Host
Teton House
02.2025 - 05.2025
High School Diploma -
Isuceed Virtual High School
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