Summary
Overview
Work History
Education
Skills
Timeline
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Bridger Bergen

Firth

Summary

Dedicated professional with a strong background in customer service and teamwork, honed as a Rural Mail Carrier at USPS. Proven ability to manage high-pressure situations and enhance customer satisfaction through effective communication and attention to detail. Skilled in problem-solving and utilizing technology for accurate package tracking.

Overview

1
1
year of professional experience

Work History

Rural Mail Carrier

USPS
05.2025 - Current
  • Developed strong relationships with rural customers through consistent communication and exceptional service quality.
  • Assisted in training new employees on proper procedures for sorting, loading, and delivering mail in a rural setting.
  • Handled accurate cash payments for postage and incurred fees.
  • Utilized USPS technology tools effectively to track packages accurately throughout the delivery process.
  • Followed safety protocols and regulations while driving, upholding professional service reputation.
  • Achieved high levels of accuracy in mail sorting and delivery by consistently double-checking addresses and package labels.
  • Adhered to all postal regulations while delivering mail, upholding the USPS standard of professionalism.

Host

Teton House
02.2025 - 05.2025
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Contributed to team success through effective communication and cooperation with coworkers and management.

Education

High School Diploma -

Isuceed Virtual High School
Boise, ID
01-2025

Skills

  • Dependability
  • Load balancing
  • Observation
  • Prioritization
  • Hand-eye coordination
  • Scheduling flexibility
  • Attention to detail
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Problem-solving abilities
  • Multitasking

Timeline

Rural Mail Carrier

USPS
05.2025 - Current

Host

Teton House
02.2025 - 05.2025

High School Diploma -

Isuceed Virtual High School
Bridger Bergen