Bridjer Bivens
Boise
Summary
I am someone that demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. While also being equipped with strong problem-solving abilities, a willingness to learn, and excellent communication skills. I am ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
3
3
years of professional experience
Work History
E-Commerce Personal Shopper
Albertsons Grocery Store
01.2025 - Current
- Packaged fragile and perishable merchandise for transport to support safe, intact delivery of requested products.
- Verified quality and accuracy of picked items, prioritizing both customer order accuracy and product delivery excellence.
- Answered customer inquiries and requests by researching in-store and online offerings to provide accurate answers.
Closing Manager (5th Key)
Albertsons Grocery Store
07.2024 - 01.2025
- Secured safety of business and employees at closing time by locking doors, reducing lighting and checking surrounding areas for suspicious activity.
- Interacted well with customers to build connections and nurture relationships.
- Utilized checklists to stay organized and ready when guests arrived and completed management duties before closing.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Online Grocery Associate
Walmart
04.2022 - 06.2024
- Worked productively with customers to meet order requirements and service expectations.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Responded to customer issues and resolved complaints
- Corresponded with online customers to address questions or complaints about products, policies, or shipping methods.
Education
Bachelor of Science - Environmental Science
Boise State University
Boise, ID12-2027
High School Diploma -
Meridian High School
Meridian, ID06-2023
Skills
- Relationship building
- Time Management
- Task delegation
- Customer service
- Risk management policies
- Operational efficiency
- Strong work ethic
- Personable and friendly
Timeline
E-Commerce Personal Shopper
Albertsons Grocery Store
01.2025 - Current
Closing Manager (5th Key)
Albertsons Grocery Store
07.2024 - 01.2025
Online Grocery Associate
Walmart
04.2022 - 06.2024
Bachelor of Science - Environmental Science
Boise State University
High School Diploma -
Meridian High School
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