Dynamic and results-oriented professional with a proven track record at Myth Parkour Movement, enhancing client success through strength conditioning and exceptional interpersonal relationships. Leveraged continuous professional development and safety oversight to foster client achievements, exceeding goals with innovative coaching techniques. Expert in guest relations and team collaboration, committed to delivering outstanding customer service and support.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Parkour Instructor
Myth Parkour Movement
06.2019 - 02.2025
Motivated athletes aged 5-18 to become stronger, more agile, and more effective through training habits and proper nutrition.
Analyzed client feedback to adjust coaching sessions accordingly.
Developed and delivered effective and engaging coaching sessions to improve performance.
Developed relationships with clients to provide ongoing support and encouragement.
Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
Offered constructive feedback to clients to help reach goals.
Utilized various coaching models and techniques to maximize client success.
Encouraged clients to find creative solutions to problems and maintain motivation.
Provided guidance to clients in overcoming challenges and identifying opportunities.
Answered questions about store policies and addressed customer concerns.
Built relationships with customers to encourage repeat business.
Set up memberships using Zenplanner software.
Set up, moved, and deconstructed various heavy obstacles
Scheduled, coordinated and confirmed appointments and meetings.
Operated telephone system to answer and direct high volume of calls.
Customer Service Representative
Spirit Halloween LLC
09.2017 - 11.2019
Operated a cash register for cash, check and credit card transactions with accuracy.
Stocked and replenished merchandise according to store merchandising layouts.
Cleaned and organized the store, including the checkout desk and displays.
Alerted customers to upcoming sales events and promotions.
Handled all customer relations issues in a gracious manner and in accordance with company policies.
Welcomed customers into the store and helped them locate items.
Educated customers about the brand to incite excitement about the company's mission and values.
Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
Responded to customer requests for products, services, and company information.
Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Followed-through on all critical inter-departmental escalations to increase customer retention rates.
Customer Service Representative
Deseret Industries Thrift Store
02.2019 - 06.2019
Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Followed-through on all critical inter-departmental escalations to increase customer retention rates.
Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Provided positive first impressions to welcome existing, new, and potential customers.
Engaged with customers to build rapport and loyalty.
Prepared merchandise for sales floor by pricing or tagging.
Solved customer challenges by offering relevant products and services.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Followed verbal and written instructions to properly move and ship products.
Strapped items down over protective padding to secure throughout transportation.
Maintained clean, orderly work environment free of hazards.
Moved heavy furniture as needed both within store and to customer vehicles for transportation.
Landscaper
Green Zebra Landscaping
06.2018 - 09.2018
Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
Performed planting, watering, mulching, and edging of lawns.
Removed weeds, hazards, and debris from common pathways to improve usability.
Maintained grounds by trimming, weeding, and general clean-up.
Installed lights, sprinklers and other outdoor features based on requirements.
Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
Utilized lawn striping methods for healthy grass growing and appearance.
Education
High School Diploma -
Borah Senior High School
Boise, ID
06-2018
Skills
Strength and conditioning
Continuous professional development
Safety oversight
Guest relations
Team collaboration
Interpersonal relationships
Energetic personality
Personable and friendly
Physically fit
Building relationships
Communication
Customer assistance and interaction
Scheduling appointments
Certification
CPR Certified
Timeline
Parkour Instructor
Myth Parkour Movement
06.2019 - 02.2025
Customer Service Representative
Deseret Industries Thrift Store
02.2019 - 06.2019
Landscaper
Green Zebra Landscaping
06.2018 - 09.2018
Customer Service Representative
Spirit Halloween LLC
09.2017 - 11.2019
CPR Certified
High School Diploma -
Borah Senior High School
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