Bryn Chapman
Coeur D'Alene
Summary
Knowledgeable Department Lead with background in managing multiple departments, ensuring smooth operations and high customer satisfaction. Proven ability to lead teams efficiently and implement effective inventory management strategies. Demonstrated expertise in problem-solving and enhancing customer service.
Overview
8
8
years of professional experience
Work History
Department Manager
Grocery Outlet Bargain Market
11.2023 - Current
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or date issues.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
Server
Applebee's Grill + Bar
08.2023 - 11.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Closing Manager
Grocery Outlet Bargain Market
10.2017 - 08.2023
- Prepared registers for closing shift and assigned team member tasks while maintaining high level of guest service.
- Oversaw daily cash deposits ensuring funds were accounted correctly resulting in increased accuracy.
- Maintained a clean and organized store environment, upholding company standards for cleanliness during closing procedures.
- Implemented safety measures for the store''s end-of-day operations, reducing potential risks associated with late-night activities such as cash handling or locking doors securely after closeout is completed.
Education
High School Diploma -
Post Falls High School
Post Falls, IDSkills
- Product merchandising
- Order management
- Sales and retail experience
- Exceptional customer service
- Time management
- Problem-solving
- Attention to detail
- Inventory management
Timeline
Department Manager
Grocery Outlet Bargain Market
11.2023 - Current
Server
Applebee's Grill + Bar
08.2023 - 11.2023
Closing Manager
Grocery Outlet Bargain Market
10.2017 - 08.2023
High School Diploma -
Post Falls High School
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