Budhiani Hartanti

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maximized performance by monitoring daily activities and mentoring team members.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Managed the end to end recruitment for Elabram's biggest client (ICT, IT & Services, and Research & Strategy Consulting Firm)
• Coordination with HRBP in each Department regarding the hiring process
• Managed the employees that worked our client (+/- 500 employees)
• Handling talent team which including Training Need Analyst, conduct the training, talent performance, PIP (Performance Improvement Plan), Warning Letter, New Employee Orientation (NEO), as well as to make sure that all employees did the i-Learning program
• Forecasting the income from existing clients
• Manpower Planning & Budgeting each of team member for the the next year
• Handling the industrial relation
• Manage the massive recruitment in some special projects
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Developed and maintained relationships with customers and suppliers through account development.
• Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
• Organized professional development programs for staff, leading to improved performance and skill sets.

Human Resource

• Coverage areas are Indonesia, Malaysia, Philippines, Thailand, Singapore, and South Africa
• Direct report to Chief of Talent Operations (Co-Founder)
• Conduct interview with potential candidates
• Sourcing, interviewing C-Level candidates
• Build healthy sourcing and talent pipelines for a variety of roles
• Plan and conduct recruitment and selection processes to hire quality candidates in a timely manner
• Doing the talent mapping
• Collaborate effectively with leadership and hiring managers to drive hiring outcomes
• Develops best practices, tools & processes for networking, recruitment, interviewing
• Implemented and developed operational standards, policies and procedures.
• Improved team performance by providing comprehensive training and fostering a collaborative work environment.
• Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.

Business Strategy

• Acquiring new customers, Prospecting for new clients, Generating leads for new business, Securing fresh clientele
• Identifying and pursuing new business opportunities to expand the client base
• Building and maintaining strong relationships with existing clients to ensure client satisfaction and repeat business
• Conducting market research to identify potential clients and industry trends
• Attending industry events and networking to promote the company's services
• Arranging business development meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Maintaining customer relationships, Handling client interactions, Cultivating client connections, Customer rapport management
• Build long-term relationships with new and existing customers
• Doing the client mapping
• Passionately drives new ways of approaching networking, recruitment, talent development, retention and succession planning

• Handling operations at Lancesoft Indonesia and providing input to the HR Generalist team in decision-making in Indonesia.
• Keeping up-to-date with the latest information regarding labor regulations in Indonesia.
• Engaging in negotiations with the APAC Director regarding the implementation of regulations in Indonesia.
• Coverage areas are Indonesia, Philippines, Malaysia, Hong Kong, India, Bangladesh, Thailand, and UK
• Direct report to Regional APAC Head
• Managed team Tech Recruiter for APAC region and operational (HR, Business Development, and Account Management) team in Indonesia
• Make the rate card based on the Region Market
• Getting feedbacks about profiles that submitted to clients
• Coaching the Recruiters to improve their recruiting ability
• Coordination with Business Development after get new clients
• Meeting with client to getting know better their needs
• Maintain a database of candidate records, including active and passive prospects, hired and fired employees, and other candidate relationships of my team
• Build mutually beneficial relationships with clients and candidates and work as part of a passionate team
• Be responsible for compliance administration duties, and database maintenance
• Update current and design new recruiting procedures (e.g. job application and onboarding processes)
• Supervise the recruiting team and report on its performance
• Keep track of recruiting metrics (e.g. time-to-hire and cost-per-hire
• Recommend ways to improve our employer brand
• Worked well in a team setting, providing support and guidance.
• Worked effectively in fast-paced environments.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

• Managed full-cycle recruiting processes, ensuring timely placement of top-tier candidates.
• Spearheaded employer branding initiatives that showcased company culture and attracted top industry talent.
• . Conducted regular market research on competitor offerings and industry trends, providing valuable insights for strategic workforce planning.
• Conducted comprehensive candidate screenings to ensure proper fit for organizational culture and role requirements.
• Advised hiring managers on best practices for conducting effective interviews, improving overall candidate experience throughout the process.
• Created comprehensive candidate profiles that highlighted key skills, experiences, and fit with corporate values, allowing hiring managers to make informed decisions quickly.
• Enhanced candidate sourcing by implementing advanced search techniques and utilizing multiple platforms.
• Collaborated with cross-functional teams to develop targeted recruitment marketing campaigns for niche roles.
• Utilized data analytics tools to identify trends in candidate behavior, tailoring outreach efforts accordingly.
• . Developed and maintained a strong professional network within the tech industry, leveraging connections for candidate referrals and business development opportunities.
• Trained junior recruiters in best practices, contributing to improved team performance and productivity.
• Used Boolean searches to develop applicant portfolios for expected openings.
• Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
• Sourced and selected applicants for technical positions within company.
• Built relationships with colleges and universities to stay informed on new technical talent.

• Self-motivated, with a strong sense of personal responsibility.
• Skilled at working independently and collaboratively in a team environment.
• Proved successful working within tight deadlines and a fast-paced environment.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.
• Coordinated with managers to identify skill or knowledge gaps and implement training needs.
• Designed training schedules for new and existing employees.
• Planned and led training programs on staff development to enhance employee knowledge, engagement, satisfaction and performance.
• Mentored team members to succeed and advance within department and company.
• Consulted with senior leaders to develop and execute strategy and provide regular updates.
• Approved new training techniques and suggested enhancements to optimize existing training programs.
• Collaborated with management to align on strategy and communication of content.
• Analyzed training needs to develop new programs or modify and improve existing.
• Implemented training improvements to achieve desired results.
• Maintained comprehensive database to track training, certifications and qualifications.
• Liaised with other departments to formulate training requirements, data capture and manage metrics and reporting.
• Collaborated with internal teams to produce and maintain knowledge base content.
• Benchmarked learning and development strategies using industry best practices.

• Data entry
• Help the consultant to promote their training
• Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
• Scoring the assessment of psychology
• Prepared project presentations and reports to assist senior staff.
• Help the consultant when they have training to do.
• Streamlined data entry processes, significantly reducing manual errors.

• Created informative product presentations and conducted training sessions for both internal staff and external partners.
• Managed key account relationships, resulting in increased repeat business and long-term loyalty among clients.
• Boosted sales revenue by developing and implementing effective marketing strategies.
• Mentored junior team members, providing guidance on best practices in sales and marketing techniques.
• Exceeded quarterly sales targets consistently, contributing significantly to overall company performance.
• Analyzed competitor products and pricing strategies, helping the company maintain a competitive edge in the market.
• Regularly monitored industry trends to stay abreast of potential opportunities and challenges, providing crucial insights to inform strategic decision making.
• Collaborated with cross-functional teams to develop innovative product offerings and promotional campaigns.
• Developed and implemented research tools, completed results reporting and made actionable recommendations to management.
• Developed and refined specific customer segments based on demographic information, customer performance and customer decision criteria.
• Drove performance report development and crafted insightful analysis to produce demonstrable improvements and results.
• Met with clients on regular basis to discuss market trends, portfolio adjustments and performance details.
• Made proactive adjustments to portfolios due to market trends.
• Provided options to high net worth clients to increase yields and minimize risk.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Demonstrated leadership by making improvements to work processes and helping to train others.