Proven leader in customer service management, adept at driving team collaboration and problem resolution to exceed operational goals. At DANA Indonesia, spearheaded initiatives that enhanced service quality and efficiency, achieving significant cost savings. Skilled in project management and excellent communication, consistently fostering strong client relationships and team productivity.
Team Collaboration
Problem Resolution
Regulatory Compliance
Quality Assurance
Project Management
Employee Management
Teamwork and Collaboration
Multitasking Abilities
Excellent Communication
Calm Under Pressure