Erik Candra Dewa
Sub Branch Manager
Cengkareng
Summary
Highly detail-oriented and professional Sub Branch Manager successful at meeting and exceeding branch goals. Expertise in customer service relations and sales management.
Skilled Branch Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills.
Overview
18
18
years of professional experience
17
17
years of post-secondary education
Work History
Sub Branch Manager
IBK Bank Indonesia
04.2024 - Current
- Spearheaded the launch of new product offerings by working closely with cross-functional teams and ensuring seamless integration into branch operations.
- Negotiated contracts with vendors to secure favorable terms for the branch''s procurement needs.
- Implemented comprehensive employee training programs to improve staff skills, productivity, and retention rates.
- Monitored processes and procedures, verifying department compliance with [Type] regulations.
Branch Director
PT. Bank Artha Graha International, Tbk
12.2022 - 03.2024
- Drive the Branch overall, Revenue and optimization of cost, Cross sells, Refers customers
- Ensure full compliance of all regulatory and internal governance, drive the team to service excellences and act as role model protecting the Banks reputation branding
- Managing sales and responsible for joint marketing and appointment involving various segments
- Formulating strategy & reaching out the unexplored market segment or customer groups for business expansion by developing grass root business network
- Promote and drive cross segment referrals between business units and across regions
- Execute branch strategy in close collaboration with products to ensure branch sales optimization and cost efficiency
Small & Medium Business Team Leader
PT. Bank Panin, Tbk
04.2014 - 10.2021
- Handling credit for 7 Sub Branch in Bekasi Region
- Actively acquire and prospect new Bussines Banking Offshore customers, develop and strengthen their relationships with the Bank in accordance with relevant business goals
- Managing sales and marketing operations for small and medium business, ensuring accomplishment of business target
- Formulating strategy & reaching out the unexplored market segment or customer groups for business expansion by developing grass root business network
- Manage the relationships with new and existing affluent customers through professional consultative financial analysis
- Up-sell, cross-sell and provide regular market information updates and trend analysis to these customers
Senior Relationship Manager
PT. Bank BRI (Persero), Tbk
05.2012 - 04.2014
- Contribute to the bottom-line of retail Banking through the accomplishment of profit and growth targets
- Manage the relationships with new and existing affluent customers through professional consultative financial analysis
- Up-sell, cross-sell and provide regular market information updates and trend analysis to these customers
Account Officer
PT. Bank BRI (Persero), Tbk
05.2009 - 05.2012
- Relationship and Development for retail banking customer
- Financial analyst for credit proposal
- Identifying & developing customers for achieving business volume consistent and profitability
Account Officer Commercial Banking
PT. Bank CIMB Niaga, Tbk
08.2007 - 05.2009
- Demonstrating/ Presenting/ Introducing/ Selling banking products of the client
- New client acquisition
- Convincing customer for new product and maintaining relationship with clients
- Analyzing of business trends and target figures to formulate new strategies
- Develop new relationships with customers to increase business
- Effective lobby management i.e
- Responsible to attending walk-in clients at Branches
- Responsible for processing/ documentations of Loans & other financial services
Education
University - Economics, Majoring Manajemen
UPN 'Veteran' Yogyakarta
01.2002 - 01.2007
Senior High School - undefined
SMU Negeri 2 Bae Kudus
01.1999 - 01.2002
Junior High School - undefined
SLTP Negeri 3 Kudus
01.1996 - 01.1999
Elementary School - undefined
SD Negeri 1 Garung Lor Kudus
01.1990 - 01.1996
Skills
Customer service
Branch operations management
Relationship building
Relationship building and management
Sales development
Coaching and mentoring
Customer relationships
Decision-making
Sales professional
Goals and performance
Banking
Loans
Financial analysis
Training
- Niaga Induction Program
- Competency - Base English Training
- Traine Good Corporate Governance, PT. Bank CIMB Niaga
- English Trainee Phase 2, PT. Bank CIMB Niaga
- Marketing Development Program, PT. Bank BRI (Perseo), Tbk
- The World Class Selling Skill
- Motivation and Leadership
- Coaching and Leadership
- Risk Management Level 1
Personal Information
- Height: 177 cm
- Weight: 98 kg
- Citizenship: Indonesian
- Date of Birth: 05/11/84
- Gender: Male
- Marital Status: Married
- Religion: Moslem
Timeline
Sub Branch Manager
IBK Bank Indonesia
04.2024 - Current
Branch Director
PT. Bank Artha Graha International, Tbk
12.2022 - 03.2024
Small & Medium Business Team Leader
PT. Bank Panin, Tbk
04.2014 - 10.2021
Senior Relationship Manager
PT. Bank BRI (Persero), Tbk
05.2012 - 04.2014
Account Officer
PT. Bank BRI (Persero), Tbk
05.2009 - 05.2012
Account Officer Commercial Banking
PT. Bank CIMB Niaga, Tbk
08.2007 - 05.2009
University - Economics, Majoring Manajemen
UPN 'Veteran' Yogyakarta
01.2002 - 01.2007
Senior High School - undefined
SMU Negeri 2 Bae Kudus
01.1999 - 01.2002
Junior High School - undefined
SLTP Negeri 3 Kudus
01.1996 - 01.1999
Elementary School - undefined
SD Negeri 1 Garung Lor Kudus
01.1990 - 01.1996