Cadence Ehlers
Nampa
Summary
Experienced with providing excellent customer service and ensuring guest satisfaction. Utilizes effective communication and problem-solving skills to enhance dining experiences. Track record of collaborating with colleagues and maintaining flexibility in dynamic restaurant settings.
Reliable server with solid background in providing high-quality service in busy restaurant environments. Skilled in multitasking and maintaining positive dining experience for guests. Demonstrated expertise in handling customer inquiries and resolving issues promptly and efficiently. Proven ability to collaborate with team members and adapt to fast-paced settings.
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Experienced with providing attentive service in both banquet and restaurant environments. Utilizes strong communication and multitasking abilities to enhance guest experiences. Knowledge of maintaining high standards of cleanliness and efficiency while working collaboratively with team members.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Manager
EdgeWater Dining and Spirits
Burley, ID
12.2023 - Current
- Supervised daily operations to ensure exceptional guest experiences and service quality.
- Trained and mentored staff on best practices for customer engagement and menu knowledge.
- Developed and implemented standard operating procedures to enhance workflow efficiency.
- Collaborated with management to optimize inventory control and reduce waste.
- Coordinated staff schedules to align with peak business hours, improving labor efficiency.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Managed daily operations to ensure efficient service delivery and customer satisfaction.
- Trained and mentored staff on best practices and operational procedures.
Team Member
McAllister's Deli
Twin Falls, ID
10.2021 - 08.2023
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated kitchen equipment safely while preparing food items according to established recipes.
- Maintained cleanliness and organization of workstations, adhering to health and safety regulations.
- Assisted in training new team members on proper food handling and customer service protocols.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Education
High School Diploma -
Canyon Ridge High School
Twin Falls, ID05-2023
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Customer relations
- Time management
- Team motivation
- Staff training and development
- Staff supervision
- Task delegation
- Staff management
- Employee scheduling
Certification
Serve-Safe Food Handling
Timeline
Assistant Manager
EdgeWater Dining and Spirits
12.2023 - Current
Team Member
McAllister's Deli
10.2021 - 08.2023
High School Diploma -
Canyon Ridge High School