Caiden Sabala
Osburn,ID
Summary
Adept at operational excellence and crisis management, I boosted loyalty at Alpha Sigma Phi Fraternity by leading teams to exceed organizational goals. My strong communication and leadership skills, coupled with proficiency in Microsoft Excel and data visualization, have consistently driven success and innovation in service, philanthropy, and customer service roles.
Experienced with strategic service management, ensuring optimal operational performance. Utilizes strong leadership to drive team success and enhance client satisfaction. Track record of implementing process improvements and fostering collaborative environments for continuous growth.
Professional with solid foundation in service leadership, prepared to drive organizational success. Demonstrates strong focus on team collaboration, strategic planning, and achieving measurable results. Brings expertise in customer service management, process improvement, and cross-functional team coordination. Known for reliability, adaptability, and fostering results-driven environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Fraternity VP of Service & Philanthropy
Alpha Sigma Phi Fraternity
12.2024 - Current
- Developed comprehensive performance metrics to track progress towards organizational goals, making data-driven decisions for improvements.
- Managed cross-functional teams to deliver exceptional experiences, increasing loyalty and retention rates of fellow houses.
- Mentored fellow members, cultivating a team of high-performing members contributing positively to organizational success.
- Launched new events that generated additional revenue streams.
Golf Caddy
Gozzer Ranch Golf & Lake Club
06.2024 - 10.2024
- Contributed to a positive club atmosphere by actively participating in caddy training programs, staff meetings, and social events.
- Enhanced golfer experience by providing accurate yardage information and club recommendations.
- Developed strong relationships with members through exceptional customer service, ensuring repeat business.
- Boosted player confidence with supportive encouragement during challenging situations on the course.
Golf Shop Attendant
Shoshone Golf Club
06.2023 - 10.2023
- Assisted golf professionals in preparing and executing 4 tournaments, ensuring smooth event operations and high participant satisfaction.
- Collaborated with team members to manage increases in customer traffic during peak times and special events.
- Reconciled daily tee sheets for an average of 40 bookings per day, efficiently checking in customers and resolving payment discrepancies.
- Processed transactions, collected payments, and issued receipts for merchandise sales, greens fees, and cart and club rentals.
Lifeguard
Wallace Pool
06.2022 - 09.2022
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Education
BBA - Finance
University of Idaho
Moscow, ID05-2028
Skills
- Operational excellence
- Strong communicator
- Crisis management
- Leadership qualities
- Teamwork
- Training and mentoring
- Microsoft Excel
- Risk Assessment
- Data Visualization
- Financial Analysis
Certification
- CPR/AED Certification
- Bloomburg Market Concepts Certification
Timeline
Fraternity VP of Service & Philanthropy
Alpha Sigma Phi Fraternity
12.2024 - Current
Golf Caddy
Gozzer Ranch Golf & Lake Club
06.2024 - 10.2024
Golf Shop Attendant
Shoshone Golf Club
06.2023 - 10.2023
Lifeguard
Wallace Pool
06.2022 - 09.2022
- CPR/AED Certification
- Bloomburg Market Concepts Certification
BBA - Finance
University of Idaho
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