Caleb Hawkins
Boise
Summary
Aviation professional with extensive hands-on experience in airline ramp operations, coaching, and supervisory leadership within a high-volume environment for Piedmont Airlines. An experienced cross-trained agent, ramp trainer, and substitute supervisor with expertise in FAA/TSA compliance, company station policies, safety management and operational efficiency. FAA-certificated Private pilot actively working on completing Instrument and Commercial ratings with a long-term aviation career focus seeking an fueling or line service at a FBO to build experience and contribute to professional aviation environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cross-Trained Agent / Ramp Trainer / Substitute Supervisor
Piedmont Airlines
Boise, ID
06.2022 - Current
- Personally trained and onboarded 50+ new airline agents on ramp operations, FAA/TSA regulations, GSE, American Airlines safety procedures, local station policies and procedures over 3 years
- Served as substitute supervisor for teams of 15+ team members overseeing ramp operations, staffing, roles and safety compliance multiple days a week
- Enforced FAA, TSA, and company station policies and procedures
- Operated ground service equipment (GSE) in fast-paced conditions for summer and winter operations
- Led teams as a crew chief facilitating: on time departures, proper sortation, maintaining safety and working thru delays/cancellations calmly and effectively as a team.
- Managed 1000+ bags daily in the operations with accuracy and efficiency
- Performed aircraft servicing and turnaround preparation within tight timed restraints
- Supported passenger operations including boarding, gate, check-in, and baggage assistance while maintaining passenger satisfaction
Farm Hand (Private Employer Hobby Farm)
Private Employer at Hobby Farm
Nampa, ID
07.2019 - 05.2022
- Managed daily independent farm operations with minimal supervision while working a variety of job roles
- Performed animal care, feeding, maintenance, repairs, and property upkeep year round
- Built discipline, reliability, problem solving and strong work ethic
Education
High School Diploma -
Homeschool
08.2022
Completed Aviation Technology -
Treasure Valley Community College
04.2022
Skills
- Ramp Operations
- FAA/TSA Compliance
- Aircraft Turnarounds
- Ground Service Equipment Operations
- Teaching & Leadership
- Safety Management Systems
- Baggage Operations
- Crew Coordination
- Communication
- High-Stress Decision Making
- Experience on Multiple Mainline and Regional Aircraft
Certification
- Career Pathway Certificate: Aviation Technology Aviation Safety Management Systems — 2021-2022
- Private Pilot License — October 2024
Timeline
Cross-Trained Agent / Ramp Trainer / Substitute Supervisor
Piedmont Airlines
06.2022 - Current
Farm Hand (Private Employer Hobby Farm)
Private Employer at Hobby Farm
07.2019 - 05.2022
High School Diploma -
Homeschool
Completed Aviation Technology -
Treasure Valley Community College