Summary
Overview
Work History
Education
Skills
Timeline
Generic

CALEB THOMAS SMITH

Boise

Summary

Results-driven Account Manager and Freight Broker with over 6 years of experience managing profitable transportation
portfolios. Generated over $1.5M in profit while improving client retention by 30% and reducing shipment delays by
15%. Skilled in TMS, CRM, freight compliance, and contract negotiation, consistently delivering operational efficiency
and revenue growth. Military and entrepreneurial backgrounds provide discipline, accountability, and execution
excellence.

Overview

19
19
years of professional experience

Work History

Account Manager/Freight Broker

Armstrong Transport Group
06.2019 - 01.2026

• Managed a diversified book of business, generating over $1.5 million in profit.
• Negotiated carrier contracts to optimize cost, service quality, and margins.
• Oversaw 50+ monthly shipments, ensuring compliance and on-time delivery.
• Implemented TMS/CRM process improvements, reducing delays by 15%.
• Resolved freight claims and operational issues, maintaining 98% client satisfaction.

Resident DJ

Challenger Hospitality Group, Tamarack Ski Resort, Yacht Club, Self Employed
Boise, ID
01.2012 - 01.2020

• Provided professional audio services for venues and events, maintaining repeat clients.
• Managed scheduling, logistics, and contracts efficiently.
• Delivered high-quality service, resulting in consistent client satisfaction.

• Acquired and retained clients, managing contracts, scheduling, and service delivery.

• Negotiated agreements and optimized operations to sustain revenue streams.

Audio Producer

Self Employed
Boise, ID
01.2012 - 01.2020
  • Produced high-quality audio recordings for diverse projects, ensuring clarity and precision.
  • Managed audio mixing and mastering processes using industry-standard software tools. (DAW)
  • Collaborated with artists to refine soundscapes, enhancing overall production quality.

Scout Sniper

United States Marine Corps
06.2007 - 05.2011
  • Recruit Training, Machine Gunner Training 2007
  • Scout Sniper Training 2009
  • Conducted reconnaissance missions to gather critical intelligence on enemy movements and positions.
  • Analyzed terrain and environmental conditions to optimize strategic positioning of sniper teams.

• Operated in high-stress environments requiring precision, discipline, and accountability.
• Utilized advanced equipment and performed complex calculations under tight deadlines.
• Deployed with Marine Expeditionary Units across the Pacific and Middle East.

  • Honorably discharged

Education

Social Work/History

Boise State University
Boise, ID

Skills

    Account and client management
    Freight brokerage and logistics operations
    Revenue growth and profit optimization
    Contract negotiation and rate management
    Transportation compliance and risk management

    Carrier sourcing and qualification
    CRM and TMS systems (Salesforce, Pipedrive)
    Market analysis and pricing strategy
    Freight claims resolution
    Cross-functional communication

Timeline

Account Manager/Freight Broker

Armstrong Transport Group
06.2019 - 01.2026

Resident DJ

Challenger Hospitality Group, Tamarack Ski Resort, Yacht Club, Self Employed
01.2012 - 01.2020

Audio Producer

Self Employed
01.2012 - 01.2020

Scout Sniper

United States Marine Corps
06.2007 - 05.2011

Social Work/History

Boise State University
CALEB THOMAS SMITH