Summary
Overview
Work History
Education
Skills
Timeline
Generic

CALLISTA HARPER

Athol

Summary

Dynamic professional with a proven track record at the Indiana School for the Deaf, excelling in conflict resolution and fostering inclusive environments. Adept at strategic thinking and problem-solving, I developed individualized care plans and enhanced resident satisfaction through effective communication and collaboration. Committed to promoting wellness and academic success.

Overview

2026
2026
years of professional experience

Work History

Residential Mentor

Indiana School for the Deaf
08.2020 - 06.2025
  • Reduced conflicts among residents by effectively mediating disputes and facilitating resolutions.
  • Encouraged healthy lifestyles through organizing activities, nutritional workshops, and wellness events for residents.
  • Partnered with campus resources to connect residents with appropriate services such as counseling centers or academic assistance programs.
  • Assisted in the development of individualized care plans, ensuring tailored support for each resident.
  • Supported residents' academic success with personalized tutoring sessions and study groups.
  • Strengthened overall residence hall atmosphere by promoting respect for diversity, inclusion efforts, and social justice initiatives.
  • Collaborated with residential staff to develop programs that addressed specific needs within the community.
  • Developed strong relationships with residents based on trust, respect, and open communication channels to address any challenges or concerns they faced in their school experience.
  • Provided emotional support to residents during difficult times, offering empathy and understanding without judgment.
  • Promoted a positive living environment by fostering open communication between residents and staff.
  • Contributed to a safe living environment by conducting thorough room inspections and addressing any concerns promptly.
  • Enhanced resident satisfaction by providing consistent support and guidance as a Residential Mentor.
  • Maintained accurate records of resident interactions and locations.
  • Ensured a safe and secure living environment by adhering to housing policies, reporting incidents, and working closely with campus security personnel.

Caregiver

(Unpaid)
09.2012 - 12.2016
  • Assisted client with daily living, medications, appointments and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.

Barista

Starbucks
03.2002 - 12.2005
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Bank Teller

Key Bank
2001 - 2002
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.

Cashier

Mervyn's
1999 - 2001
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions at accurate levels.

Education

Political Science -

University of Nevada, Las Vegas
Las Vegas, NV

Skills

  • Responsibility
  • Strategic thinking
  • Situational awareness
  • Self-awareness
  • Teamwork and collaboration
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Organizational skills
  • Adaptability and flexibility
  • Documentation and reporting
  • Data confidentiality
  • Professional demeanor
  • Problem-solving aptitude

Timeline

Residential Mentor

Indiana School for the Deaf
08.2020 - 06.2025

Caregiver

(Unpaid)
09.2012 - 12.2016

Barista

Starbucks
03.2002 - 12.2005

Bank Teller

Key Bank
2001 - 2002

Cashier

Mervyn's
1999 - 2001

Political Science -

University of Nevada, Las Vegas

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CALLISTA HARPER