Cameron Dodge
Steven
CouerdAlene
Summary
Dynamic bartender with a proven track record at Whispers, excelling in beverage preparation and customer service. Known for cultivating loyal clientele through engaging interactions and suggestive selling, while efficiently managing high-volume service. Highly reliable and skilled in multitasking, consistently enhancing guest experiences and driving sales growth.
Overview
7
7
years of professional experience
Work History
Bartender
Whispers
03.2021 - Current
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Enhanced customer experience with engaging conversations and personalized drink recommendations.
- Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
- Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Server
Dockside
05.2018 - 03.2021
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
High School Diploma -
Lakeland High School
Rathdrum, ID 05.2001 -
Skills
Beverage preparation
Payment processing
Suggestive selling
Food service
Customer service
Outgoing personality
Handling difficult customers
Customer service expertise
Patience and tolerance
Strong multitasking
Highly reliable
Salesmanship
Timeline
Bartender
Whispers
03.2021 - Current
Server
Dockside
05.2018 - 03.2021
High School Diploma -
Lakeland High School
05.2001 -
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