Camille Duelke
Pocatello
Summary
Results-driven Restaurant General Manager with expertise in operations management, staff scheduling, and cost control. Proven track record in enhancing customer satisfaction and driving sales growth through strategic inventory management and effective training programs.
Overview
3
3
years of professional experience
Work History
Restaurant General Manager
Pizza Hut
Pocatello, ID
10.2023 - Current
- Oversaw daily operations, ensuring compliance with health and safety regulations.
- Managed staffing levels, optimizing team performance and enhancing service quality.
- Implemented training programs, improving employee skills and operational efficiency.
- Developed promotional strategies to increase customer engagement and drive sales growth.
- Coordinated inventory management, reducing waste and ensuring product availability.
- Enhanced customer satisfaction through effective conflict resolution and feedback implementation.
Shift Leader
Pizza Hut
Twin Falls, ID
08.2022 - 10.2023
- Supervised daily operations, ensuring high standards of food quality and customer service.
- Trained and mentored team members on effective pizza preparation and customer engagement techniques.
- Managed inventory levels, reducing waste through efficient stock rotation practices.
- Implemented process improvements that enhanced order accuracy and reduced service times.
Education
Associate of Science - Health Science
College of Southern Idaho
Twin Falls, ID12-2020
Skills
- Operations management
- Inventory management
- Food safety
- Cost control
- Staff scheduling
- Hiring decisions
- Labor management
- Health code compliance
- Facility maintenance
- Guest relations
- Talent development
- Food preparation
- Purchasing
- Restaurant promotion management
- Guest experience oversight
- Team management
- Inventory control and record keeping
- Staff management
- Food service background
Timeline
Restaurant General Manager
Pizza Hut
10.2023 - Current
Shift Leader
Pizza Hut
08.2022 - 10.2023
Associate of Science - Health Science
College of Southern Idaho