Candace Brown, CSP

Educated and administered Department of Labor Laws along with Workers' Compensations policies and procedures.

Manage end-to-end global payroll processing for assigned location, ensuring accuracy, and compliance with country specific regulations using global payroll provider.

Implemented strategic initiatives, driving a 20% increase in client satisfaction and exceeding branch performance targets.

Mentored and developed team members, enhancing their skills, and performance to meet and surpass organizational goals.

Ensured meticulous compliance with company policies and government regulations.

Maintain high standards of operational integrity.

Implemented new recruitment strategies and enhancing hiring efficiency .

Appointed by Regional VP to train branch managers and staffing recruiters in Washington, Nevada, and Idaho. (Travel was required). Managed a team, delegate task, write competitive proposals, and recruited for all positions and not limited too.

Oversee recruiting, hiring, and training, ensuring efficient operations, and 100% order fulfillment. Participating in audits related to business processes, technologies, and financial operations.

Drive negotiations and onboard new accounts while collaborating with service team for seamless delivery.

Conducted in-depth market analysis that identifying growth opportunities and optimizing sales strategies to boost revenue.

Improved turnover rates week after week by creating effective SOP's and overcoming recruiting challenges.

Rebranding and rebuilding a branch to a 4-million-dollar revenue location and exceed growth YTD year over year.

Lead sales, operations, and profit strategies for the branch that exceeded measurable revenue growth.

Led and motivated a team, increasing company, revenue, and customer loyalty. Maintain onsite presents for over 25 + locations. Promoted three times within the company.

Time and Labor Coordinator, Account Manager, Operations Executive Leadership.

Formulated and executed business expansion plan and significantly growing client base. Created and implemented Trainual.com courses that did not exist beforehand.

Managed over 25 employees in different departments to ensure operational excellence. Strengthened branding and outreach initiatives through committee participation.

Coordinated cross-departmental projects, fostering teamwork, and ensuring seamless integration of new business strategies. Developed comprehensive performance reports, using data analysis to identify areas for improvement and realign workflows with company targets.

Implemented innovative training programs that bridged knowledge gaps, enhancing overall team performance, and productivity.

Mentored new hires, provided ongoing support, and guidance to ensure smooth onboarding. Introduced new software tools for better workflow management, increasing team productivity by 25%.

Facilitated cross-functional team meetings to streamline processes and enhance interdepartmental communication, boosting project completion rates by 30%.

Oversee daily operations of front desk, childcare, and janitorial teams.

Recruited, trained, and managed over 120 employees across four locations, while enhancing team performance.

Achieved membership targets, managed overdue accounts, and boosted location revenue.

Collaborated with vendors for facility maintenance and accurate supply ordering. Maintained high standards for interior and exterior brand experience for members. Introduced automated systems for membership renewals, increasing revenue by 25%.

Mentored and trained new managers (MIT), enhancing leadership skills while ensuring consistent service quality.

Reduced supply costs by 10% and ensuring timely availability of necessary materials.

Provided ongoing coaching and support to staff, reducing turnover rates by 18%, and fostering a positive work environment.

Led recruitment and HR teams to meet hiring targets, enhancing onboarding, and orientation processes.

Staffed for 25 + clients at any given time while providing on-site visibility.

Implemented transparent hiring policies and ensuring fair candidate selection based on merit.

Conducted exit interviews and documenting feedback to improve employee retention strategies.

Guided team through recruitment processes while ensuring alignment with company goals and fostering a collaborative hiring environment.

Supported physical therapists and doctors, ensuring operational efficiency and high healthcare standards.

Processed insurance claims and verified patient coverage.

Supported four locations within the corporations.

Prepared patients for various therapies and enhancing treatment readiness.

Administered care including routine exercises instructions, electrode therapy, ultrasounds, and infra-red light therapy while ensuring patient comfort.

Coordinated appointments, updated charts, and managed payments, improving administrative accuracy.